Great
5,742 reviews
HDISHonesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
Showing 337 reviews with 3 stars · Clear filters
Lois
Posted
I have been buying supplies from HDIS for years with no problems. This order has not been delivered to date. I ordered it 8/7, today is 8/17 and it still is not here. That is an unacceptable amt of time to wait for the shipment to arrive.
Response from HDIS· Aug 17, 2015
Thank you for your feedback. A customer care representative will look into this matter and be in touch with you shortly.
MIKI S.
Posted
Delivery was prompt
Response from HDIS· Aug 13, 2015
Thank you for your feedback.
Joshua
Posted
.. Absorbant enough to stop leaks.tape tabs worked well. Plastic backing is a bit thin but not too crinkly..
Response from HDIS· Jul 28, 2015
Thank you for your feedback!
Irene
Posted
I find the sani-pant pull on pants do not last long as the seams come apart. The sealer used seams to unbind after a couple of uses.
Response from HDIS· Jul 13, 2015
Thank you for your feedback. A customer care representative will give you a call to help you find a product that better suits your needs.
mm
Posted
I appreciated the quick shipment to my door!
Response from HDIS· Jun 24, 2015
Thank you for your feedback! We appreciate your business.
Joyce
Posted
Very good product and very quickly delivered.
Response from HDIS· Jun 16, 2015
Thank you for your feedback. A customer care representative will be in touch with you. We are sorry that you did not receive your free product, and we will get that out to you.
Ginnie
Posted
Ordering was easy, however, glad I didn't need product in 4 or 5 days. 10 days or more (by the time product was shipped and received ) is not good, at least for me. Need to look for faster shipping time.
Response from HDIS· May 26, 2015
Thank you for your feedback. We are very sorry for the delayed shipping and we will look into this matter. A Customer Service Representative will be in touch with you!
James
Posted
Finding the product was easy. Ordering was easy. I paid for the three day shipping. When I received notice of shipment I tracked the shipment once a day until it arrived. It DID take three days for my package to reach Charlotte, but it took three more days for the package to actually make it to the community. It sat in Pineville (a suburb of Charlotte) for three extra days. I'm not sure if it was FedEx's problem or not. Maybe a change in carriers is in need.
Response from HDIS· May 15, 2015
Thank you for your feedback. We will look into this!
