Great
5,742 reviews
HDISHonesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
Showing 323 reviews with 1 star · Clear filters
Doris
Posted
I will order more Depends when I need them Your constant marketing is a big turn off for me. I do not want to get marketing phone calls or emails from you ever.
Response from HDIS· Jul 7, 2015
Thank you for your feedback.
Steve
Posted
YOU NEED TO TELL PEOPLE. DON'T COUNT THE WEEKEND
Response from HDIS· Jun 26, 2015
Thank you for your feedback. A customer care representative will be in touch with you.
Kenneth
Posted
I feel like I was cheated. When I signed into your site a popup stating that if I gave my email I would get a number that could later be used to reduce the price. I never did find a place to enter the number. You got my email and I got cheated. Enjoy the email. I am sure that I can find another supplier.
Response from HDIS· Jun 22, 2015
We are very sorry for your experience. There is a box in the checkout window for you to enter your promotional code. A customer care representative will give you a call to credit your account. We hope you are satisfied with your products.
Barbara
Posted
I ordered a few things like normal and then waited for delivery. I then got the email with the tracking info and guess what to my surprise my order had been shipping 1st with FEDEX and the given to the local post office...I again waited for delivery...NO PACKAGES!! I NEVER use the post office here due to them refusing to deliver to my home! STAY with FEDEX and DO NOT use post office! I should have been given the choice of how items ship!!!!!!!!
Response from HDIS· Jun 9, 2015
Thank you for your feedback. We will forward your concerns to a Customer Care Representative and they will be in touch!
Jackie T.
Posted
The pillow I ordered is the most uncomfortable pillow I ever tried. I'm sorry it's not returnable, even Goodwill does not take pillows. Bad pillow.
Response from HDIS· Jun 8, 2015
Thank you for your feedback. A customer care representative will be in touch with you about your pillow.
Alex
Posted
First night sleeping on this new pillow and I had to switch it out after a very short time. It is hard and uncomfortable. The square in the middle is like laying on a rock - it's torture. I was contacted by HDIS and they were very sympathetic to my review and have offered a discount on the product that I purchased. Thank you HDIS
Response from HDIS· Jun 8, 2015
Thank you for your updated feedback. If you are satisfied with how we handled your situation, we would appreciate it you would update your star rating!
Louise
Posted
I haven't received what I ordered yet
Response from HDIS· May 27, 2015
Thank you for your feedback. A customer care representative will be in touch with you shortly.
karin
Posted
I can not believe the price you charge for 1 pkg of tena serenity ultimate pads $31.99 .this is a true example of overpricing.I used to buy them from another site for way less than this and it was 36.00 plus 4.95 for shipping for 3 pkgs of tena pads.what a eye opener and I would never buy from you again even if hell was freezing over.I will worn people to stay away from you business and your expensive prices.good ridance to you !!
