Great
5,742 reviews
HDISHonesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
Showing 323 reviews with 1 star · Clear filters
Janet
Posted
Did not receive this order nor was I notified why.
Response from HDIS· Nov 16, 2015
Janet, thank you for your feedback. A customer care representative will give you a call and send out another order as soon as possible. We are sorry for this inconvenience!
Kathleen
Posted
Please help us. The product never came.
Response from HDIS· Nov 13, 2015
Thank you so much for letting us know. A customer care representative will be in touch to track your order!
Emma
Posted
They charge twice the price for the same product. They do have free shipping and quick delivery, but it does not make up for the pricing. Now if you are one who money is not important, use them. I will not.
Response from HDIS· Nov 12, 2015
Thank you for your feedback. We do offer a variety of products for all budgets. A customer care representative will call you to discuss other options. Thanks!
William
Posted
Shipped goods in a box with size markings on it. Slit between the top folds on the box made contents easy to see.
Response from HDIS· Nov 9, 2015
I am so sorry for your experience. This is definitely not our norm, and a customer care representative will give you a call today. Thanks!
Stephanie
Posted
We thought that we would be getting a better deal by buying a case, we priced the exact same thing at Walmart and found we paid twice the price!
Response from HDIS· Nov 9, 2015
Thank you for your feedback. We offer a variety of products for all budgets. A customer care representative will give you a call to discuss other options.
Janis
Posted
Way too expensive and am canceling my account.
Response from HDIS· Nov 4, 2015
Thank you for your feedback. A customer care representative will be in touch with you.
Michele
Posted
When I ordered it said 24/case. When products are packaged in a package, I was under the assumption that the number of packages were the number included in the case, not individual product. I can order incontinence products that my dad needs for half the price elsewhere. I will not be ordering from HDIS again.
Response from HDIS· Nov 4, 2015
Thank you for your feedback. A customer care representative will be in touch with you.
Gary
Posted
You have a lot of quality products, you need faster delivery.
Response from HDIS· Oct 26, 2015
Thank you for your feedback. A customer care representative will be in touch with you regarding other delivery options and/or setting up an automatic delivery schedule.
