Great
5,742 reviews
HDISHonesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
Showing 337 reviews with 3 stars · Clear filters
Donna
Posted
Web site is not easy to use. It is very confusing and hard to find product. Every time I order it has changed.
Response from HDIS· Jul 5, 2016
We appreciate your feedback! We are glad that you found what you were looking for. If you ever cannot find something, please use our online chat feature or give us a call and we would be happy to assist you!
Eleanor
Posted
The product is good but the packaging is excessive.
Response from HDIS· Jul 5, 2016
Thank you for your feedback. We appreciate your business.
Cathy
Posted
I first purchased four of these seat pads about 10 years ago. With careful rotation and washing, I got over seven years' worth of use from them. When the time came to use this type of pad again, of course I ordered them from HDIS. Prompt, courteous service, as always, but, wow, has the quality changed! The pad is thinner, the backing is not as robust, and I doubt I'll get as much use from these as I did from the "good old ones." I realize this is not HDIS' problem, but you might want to get a different product shot so buyers don't think they're getting what's pictured on the website. Thanks!
Response from HDIS· Jul 5, 2016
Thank you for your feedback! A customer care representative will give you a call to discuss alternatives that may work better for you!
Dorothy
Posted
Women DO have an emotional issue with having to lug home personal products. I do have one or two problems here. I was never given the opertunity to have the free supplies that is offered on TV. I wanted to try some other sizes, or style. Nothing was said about not receiving the free pack if ordered by The Internet. Secondly, too many order blanks for other company's products . Lots of us live meekly and can't do much else but try to get our personal products. I just don't think it's right. Thanks for asking
Response from HDIS· Jun 30, 2016
Thank you for your feedback! We appreciate your business. A customer care representative will give you call.
Dianne
Posted
average open box when it arrived
Response from HDIS· Jun 30, 2016
Thank you for your feedback! We appreciate your business.
Pat
Posted
With that policy how can you no I'd your u like the product unless you open it and try it. I was told that's only on your products. How do I no what is your product and what's not. If you promote other products in your catalog, then they are your products. Thanks
Response from HDIS· Jun 15, 2016
Thank you for your feedback. We appreciate your business! A customer care representative will call you regarding your concerns!
Paticia
Posted
as above no return policy bad
Response from HDIS· Jun 1, 2016
Thank you so much for your feedback. We do offer a return policy for unopened products. A customer care representative will give you a call to discuss how to return your product. We strive for customer satisfaction!
Marcia
Posted
YOUR COMPANY IS FAST BUT OVER PRICED. YOU CHARGED ME 42.00 FOR ONE BOX OF DEPANDS. I JUST BOUGHT A CASE FROM ANOTHER COMPANY FOR 38.00 AND THAT'S FOR A CASE OF THEM. I WILL NOT ORDER AGAIN FROM YOU SO YOU CAN CANCEL ALL FUTURE ORDERS FOR ME. SINCERELY, MARCIA
Response from HDIS· May 24, 2016
Thank you for your feedback. We have products for all price points. A customer care representative will give you a call to discuss other options.
