Ronald
Posted
some products double in price
some products double in price than local store
Response from HDIS· Oct 18, 2017
Thank you for your feedback! We appreciate your business. A customer care representative will give you a call today.

Great
5,742 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
Showing 337 reviews with 3 stars · Clear filters
Ronald
Posted
some products double in price than local store
Response from HDIS· Oct 18, 2017
Thank you for your feedback! We appreciate your business. A customer care representative will give you a call today.
Customer
Posted
I like the products but would have given 5 stars if there was an incontinence pad that was moderate with the wings like the thin one has.
Response from HDIS· Oct 10, 2017
Thank you for your feedback! We appreciate your business.
Sara
Posted
Takes too long to get here.
Response from HDIS· Oct 2, 2017
Thank you so much for your feedback. We offered scheduled deliveries which saves you time and money, and you will know when to expect your shipment. A customer care representative will give you a call to discuss this option. We appreciate your business!
Peter
Posted
I can't understand why a script is needed for catheters. Your policy of getting a new script each time I order is frustrating, especially since I have been ordering them thru you for 20 years!! You should re-evaluate this policy and change it. Peter Toth
Response from HDIS· Sep 25, 2017
Thank you for your feedback! We appreciate your business.
Mary
Posted
Ordered a product. Before it was shipped, I discovered it was the incorrect item and call for an exchange. The rep I spoke to directed me to write: RTS (Return to Send) on the package and drop it off at either the Post Office or a UPS facility. I did so and the UPS people told me that the package would like wind up on my doorstep again. She was right. The package was returned to me. I called your office and was told that a label would be sent to me for the return. Days passed and no labels, but the exchange merchandise was received. Called your office again (9/18) and the problem was handled by Shell, Ext. 5478, who was patient, kind, and pleasant. I am confident that she will follow through and satisfactorily take care of this issue.
Response from HDIS· Sep 19, 2017
Thank you for your business. We appreciate your feedback. We will look into your situation and give you a call with an update!
Marjorie
Posted
more expensive that our store but very convient
Response from HDIS· Sep 19, 2017
Thank you for your feedback. We appreciate your business!
Yvette
Posted
Product is great but I didn't like the fact that the information of what I purchased was shown on the delivery box for everyone to see my business
Response from HDIS· Sep 6, 2017
Thank you so much for your business. We go the extra mile to ensure discreet delivery, so we are very sorry that your order was not discreet! A customer care representative will give you call. We truly apologize!
David D.
Posted
Handling chge is cute, shipping probably would less. Ur ad is very misleading and I can get the same product cheaper at Walmart
Response from HDIS· Aug 30, 2017
Thank you for your feedback. A customer care representative will give you a call.