Great
5,742 reviews
HDISHonesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
Showing 630 reviews with 4 stars · Clear filters
William
Posted
Need more details about product on web site. Package was coming untapped and was partially open when it arrived.
Response from HDIS· Apr 2, 2019
Thank you for your feedback. We appreciate your business.
Gregory
Posted
As of so far, we are still very happy with HDIS with what limited business we transact with them. We are still in the investigation side of things as far as how we can do more business with HDIS.
Response from HDIS· Apr 2, 2019
Thank you for your feedback. We appreciate your business! A customer care representative will give you a call to help you through this process.
Douglas
Posted
Great service and fast delivery. Not giving 5 stars because it was a little higher price than some.
Response from HDIS· Apr 2, 2019
Thank you for your feedback. We appreciate your business.
Eunice
Posted
I have no problem with the service, as it is Awesome. However, I have made several attempts to have my late husbands name from the account and replaced with my name, but I to be talking to a deaf ear. Unless you have lost a spouse, you have no idea the pain I feel when I receive the statement in his name.
Response from HDIS· Apr 3, 2019
Thank you for your feedback. We will look into this and give you a call back. We appreciate your business, and we are very sorry that this has not been resolved.
Louis
Posted
the belted garments need longer "belts" straps. The button holes need to be more reinforced to prevent tearing. Other than that, your products are great. Maybe in the future you will consider a thong style undergarment, with even the thong part (between the buttocks)being absorbent not just a strap.
Response from HDIS· Mar 29, 2019
Thank you for your feedback. A customer care representative will give you a call to discuss the best product for your needs.
Pamela
Posted
Great service but web site is slow
Response from HDIS· Mar 29, 2019
Thank you for your feedback. We appreciate your business! We are continually making improvements to our website to enhance the customer experience online.
Charles B.
Posted
Wife is happy.
Response from HDIS· Mar 29, 2019
Thank you for your feedback. We appreciate your business!
Debby
Posted
I just get tired of waiting for my order to be shipped and delivered. And the prices to ship it faster looks to expensive to use the other shipping costs.
Response from HDIS· Mar 25, 2019
Thank you for your business. A customer care representative will give you a call.
