HDISReviews of hdis.com

Clothing & Underwear
9385 Dielman Ind. Dr., Olivette, Missouri

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4.4

Great

5,742 reviews

HDIS4.4Great

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About HDIS

HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.

HDIS (hdis.com) has 5,742 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.

Also known as: hdis.com
Website: hdis.com
Category: Clothing & Underwear
Location: Olivette, Missouri
Listed on Rated Honest: 2026

HDIS reviews

Showing 323 reviews with 1 star · Clear filters

Dale
Posted Jan 13, 2019
Cannot work the thermometer
Cannot work the thermometer. Need help with it
Response from HDIS· Jan 15, 2019
Thank you for your feedback. A customer care representative will give you a call.
Keith
Posted Jan 11, 2019
Worst product ever saw
Worst product ever saw. Would rate it a minus 10 if could.
Response from HDIS· Jan 15, 2019
Thank you for your feedback. A customer care representative will give you a call.
Mildred
Posted Jan 9, 2019
I plan to return the item purchased
I plan to return the item purchased. The description of the product was inaccurate and incomplete. Totally not what I expected to receive.
Response from HDIS· Jan 10, 2019
Thank you so much for your feedback. A customer care representative will give you a call to help you find a better product for your needs.
Christine
Posted Jan 8, 2019
1-star rating
Please let me explain the 1-star rating. The web site is good and navigating it was easy. Checkout was a breeze. The complaint I have is with the picture you showed of one of the products I bought. The picture on your website was no where near what I received. I am unable to use this item, and I have 4 large packages of it. Otherwise, I would have given 5 stars. Thank you.
Response from HDIS· Jan 9, 2019
Thank you so much for your feedback. A customer care representative will give you a call to help you find a better product for your needs.
Pamela
Posted Jan 8, 2019
If I could award you less than one…
If I could award you less than one star, I would. I placed my order on 12/29/2018, and as of today, 1/7/2019, the order is still shown as "processing", with no progress as to delivery. You have, however, taken the money from my bank account. So you have my money and I have NOTHING!
Response from HDIS· Jan 8, 2019
Thank you for your feedback. A customer care representative will take a look at your account and give you a call.
Barb
Posted Jan 4, 2019
Ordered on 12/27 & have not received my…
Ordered on 12/27 & have not received my order yet. Can't rate any higher. Rude customer service kept telling me the delay was my postal service problem not theirs. I never even received a shipped email with a tracking number
Response from HDIS· Jan 7, 2019
Thank you for your feedback. A customer care representative will look into this and give you a call!
Mary
Posted Jan 3, 2019
damaged good-no replacement sent
The package was never delivered because it was damaged. It was sent back to the company and we have not received a replacement yet
Response from HDIS· Jan 4, 2019
We will look into this and make sure your replacement is on the way! Thank you!
Steve
Posted Jan 2, 2019
I did not receive my purchase.
I did not receive my purchase.
Response from HDIS· Jan 2, 2019
Thank you for reaching out. A customer care representative will look into this and give you a call.

HDISReviews of hdis.com

Rating breakdown

What customers rate

About HDIS

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HDISReviews of hdis.com

Rating breakdown

What customers rate

HDIS reviews

Cannot work the thermometer

Worst product ever saw

I plan to return the item purchased

1-star rating

If I could award you less than one…

Ordered on 12/27 & have not received my…

damaged good-no replacement sent

I did not receive my purchase.

About HDIS

More in Clothing & Underwear, Missouri

Sculptiss

Makaboo

Art-O-Rama Shop

strengthent.com

HDIS reviews

Cannot work the thermometer

Worst product ever saw

I plan to return the item purchased

1-star rating

If I could award you less than one…

Ordered on 12/27 & have not received my…

damaged good-no replacement sent

I did not receive my purchase.