Excellent
484 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you have a little kitty, a Great Dane or Mastiff or anything in-between, Hale Pet Door makes a pet door that allows your pet access to the outdoors and back into the sanctuary of your home while saving on your energy bills.Already have a pet door and ready to upgrade? Hale Pet Door can make you a custom size to fit the existing hole in your wall or door.With readily available replacement parts, your Hale Pet Door will last for years, and the 5 Year Warranty provides peace of mind.
Hale Pet Door (halepetdoor.com) has 484 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 402 reviews with 5 stars · Clear filters
Marlene L.
Posted
This is a great product, good quality. Company provided excellent service, would not hesitate to order again! Thanks
Response from Hale Pet Door· Aug 7, 2015
Thanks for taking the time to write this review. We appreciate your business and are glad you are pleased.
LORRAINE W.
Posted
We have had a Hale pet door in each of our last 3 homes. Have never had a complaint and the quality is outstanding! Their guarantee is unbeatable and they offer repeat customer discounts, as well as adoption of a pet benefits! It is nice to be appreciated as a customer. I can't say enough about these doors. We get the wall door and it holds up well in the heat and cold. Strongly recommend this product.
Response from Hale Pet Door· Aug 7, 2015
Thank you for taking the time to write this review. Your loyalty to Hale Pet Door is awesome! The Rescue Rewards Program allows us to send thousands of dollars to rescues all over the country -- thanks for saving lives! We appreciate your business and are glad you are pleased.
TS
Posted
High quality easy installation!
Response from Hale Pet Door· Aug 7, 2015
Thank you for taking the time to write this review. We appreciate your business and are glad you are pleased.
carrie B.
Posted
Love the dog door I purchased..great quality and great service!
Response from Hale Pet Door· Aug 7, 2015
Thanks for taking the time to write this review. We appreciate your business and are glad you are pleased.
Lauren
Posted
We just ordered replacement parts for the Hale Pet Door and it looks and works great. The quality of the door flaps are amazing and the magnets help with a tight closure all the way around the inner and outer flaps. I won't look any further for Pet Doors...Hale Pet Doors are the way to go and will be the only choice I go with in the future. :)
Response from Hale Pet Door· Jul 21, 2015
Thanks for taking the time to write this review. We appreciate your business and are glad you are pleased.
Donna S.
Posted
This is the first pet door I have purchased. I liked the selection of sizes and chart recommending size by breed. It seem much sturdier than ones I have seen in pet stores. Not sure what the point of carpeting is. Within days it was full of debris from my dog going in and out. Because it is in garage I am not going to drag a vacuum out to clean it. Flaps drop back in place and seal nicely.
Response from Hale Pet Door· Jul 21, 2015
Thanks for taking the time to write this review. The carpet in the tunnel adds a bit of insulation through the wall and covers the screws, so there's no chance of your dog getting a nail caught on the hardware. We appreciate your business and are glad you are pleased.
Russel
Posted
Not only were they very patient and helpful with me while going through the order process, I received the unit and it fit perfectly and works great. Can't even hear through it unless you yell through it.
Response from Hale Pet Door· Jul 21, 2015
Thanks for taking the time to write this review. We appreciate your business and are glad you are pleased.
Sharlene L.
Posted
My experience with Hale Pet Door was perfect. I mistakenly ordered the wrong door. Was able to return it with no problem and get the right door. Customer service was great.
Response from Hale Pet Door· Jul 21, 2015
Thank you for taking the time to write this review. We appreciate your business and are glad you are pleased.
