Excellent
484 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you have a little kitty, a Great Dane or Mastiff or anything in-between, Hale Pet Door makes a pet door that allows your pet access to the outdoors and back into the sanctuary of your home while saving on your energy bills.Already have a pet door and ready to upgrade? Hale Pet Door can make you a custom size to fit the existing hole in your wall or door.With readily available replacement parts, your Hale Pet Door will last for years, and the 5 Year Warranty provides peace of mind.
Hale Pet Door (halepetdoor.com) has 484 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 402 reviews with 5 stars · Clear filters
Kelli
Posted
Hale was very responsive to all my questions and had great customer service. The screen door unit was easy to install and very sturdy. Tip- Make sure you read and walk through each step prior to making any cuts. It will save you time in the long run.
Mindy
Posted
We've had our Hale pet door for about 13 years. It has been great! We just replaced the flaps & it looks brand new! LIVE it! Highly recommended Hale pet doors!
Tom - servant of 3 D.
Posted
I have the in-wall that I put in 11 years ago. The outside flap broke recently and was able to replace it with a new flap. Great quality!
JUDITH
Posted
I needed replacement flaps for my doggy door. I received excellent service and super fast delivery!
CRAIG
Posted
Several years ago, I purchased one of their pet doors. It has held up well through bad weather and constant use by my rambunctious dogs. Eventually, two magnets fell out, and our K9/goat quickly disposed of them. When I contacted Hale Pet Door about replacement magnets, they shipped me a pair, at no cost to me. I was not expecting that! Thank you for service above and beyond. Craig Herberg
Donna
Posted
We had to replace one flap on the pet door. It came quickly and installed without difficulty. Hopefully should last for years now. It cost over $70.00 including shipping so wasn't inexpensive.
ROBERT
Posted
no run around. no BS. a few of the magnets for my pet door came out and got lost. not only did customer service send replacements which i got 2 days later, they provided a doc showing how to keep them from disappearing again. the phone number i found on the web wasn't working but email did the trick.
Tonia H.
Posted
We've had the doggie door for almost ten years now. It is an essential element in our household. Solidly built, the flaps now need replacing after all this time. I recommend to anyone who wants a doggie door that is reliable and well built.
