Vicki T.
Posted
Awesome products
Awesome products, unique approach to hair, great customer service. I am a hair professional and this company makes it so easy to work with them!

Average
218 reviews
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Hairstory (hairstory.com) has 218 customer reviews on Rated Honest, with an average rating of 3.2 out of 5.
Showing 102 reviews with 5 stars · Clear filters
Vicki T.
Posted
Awesome products, unique approach to hair, great customer service. I am a hair professional and this company makes it so easy to work with them!
MommaCK
Posted
Wonderful customer service!
Ashleigh M.
Posted
Excellant product, service and flexible easy to use subscription. I am a long time lover of this product… so is my hair!
Grace
Posted
Love the products and the customer support team!! Always makes things right
Gale P.
Posted
The product itself has been a game changer for me. I am allergic to detergent agents and suffered with itchy scalp and psoriasis for many years. My hair and scalp are healthy and at 68 years old my friends all ask what I do to keep my hair so shiny. They are shocked when I tell them I don't use shampoo with detergent. On a few occaisions I have needed customer service for product information or an order issue and they have responded promptly and resolved my issue. A real person not just a "we are sorry to hear that" response. Clearly they care about their customers.
Kathy D.
Posted
OK Hairstory...you got me. I wanted to hate New Wash because it's so expensive. But this is one of those products that is absolutely worth the $$$. My hair has never been this soft or smooth, and it just FEELS healthier, all of which truly makes a difference in how I feel about myself. So for me I am paying for more than just a hair product. Two things I keep telling myself when I look at my credit card bill: I am saving a little money in the long run because I'm washing my hair less and it's slightly cheaper with my subscription.
jasmyne S.
Posted
The customer service was very helpful when my packaging arrived damaged! They replaced it for me and I would order again without worries :)
Cher N.
Posted
Love New Wash so much. My hair is visibly different softer after using it. I was so surprised that one product could do the job of both shampoo and conditioner. My absolute favorite new go to!!