Hewlett PackardReviews of h30434.www3.hp.com

I spent 3 hours online with customer service trying to get my printer connected, and honestly this person know nothing and just wasted my time. The HP printer I bought has been nothing but trouble since the day I bought it, and the customer service is worse, Never another HP product for me This company should do itself a favor and kill itself!

What is wrong with these people? It's a printer. Stop screwing it up. No you cannot have my credit card number. No I will not pay a subscription to print. No you cannot make me. I will never buy another of any of your products.

ATTENTION.. HEWLETT PLACKARD DEVIENT LA PIRE ENSEIGNE INFORMATIQUE !! sur 12 imprimantes 5 sont defaillantes et curieusement toujours quelques mois apres l'expiration de la garantie !

Bought printer envoy 6032e. Followed instructions using the app. Multi attempts to set up using different mobiles.not set up.the support link is unresponsive put on the numbers from the printer nothing happens. Hp seems to have no way in the UK of sending an email to them. Where do you contact to return an order ?Humans available when go online and searching to buy but not when you have an issue post sale.invisible customer service . My previous hp printers no issues at all

If it were possible to award this truly vile and unhelpful company less than one star, I would! I bought what appeared to be a very nice new Hewlett Packard printer in January and a kind and experienced computer technician installed it for me (I am disabled). It functioned perfectly for about five weeks. Then my computer made an update and I found my printer had been deleted. Because I am disabled, a wonderful organisation named Ability Net help me, free of charge, and are usually able to deal with any and every problem I have - I cannot praise them or their technical know-how enough. A usually excellent technician spent hours on end trying to sort out the problem, which appeared to be with the drivers, but with no result. Another technician tried, for hours, repeatedly. This went on an on. Somebody set me up with a password and link to Hewlett Packard so that I could deal with them myself and ask for help verbally (which is denied in the evenings, when Ability Net people can assist me) and I tried, and tried, to reach them. My password was declared out of date as soon as it was issued, and I spent a day in pain (sitting at my computer too long is agonising) being blocked at every turn. As my printer is within warranty I will return it - sadly, as it was small and neat, which was all I wanted - but I am left feeling that this company doesn't care a damn about those people who, like me, have been stupid enough to buy a Hewlett Packard printer and then expect any help if it malfunctions. If I'd had to pay for all the expert help I've received from Ability Net, I would have spent thousands of pounds by now.

Bought an expensive smart tank 550. It was always complicated and unreliable but eventually printing was too poor to send out. Did all repairs but didnt work so had to pay £22 to get a phone tech support. She spent 20 minutes and only repeated the repairs I did . Eventually she said your printer heads dont work ...its kaput - end of story. Then had cheek to offer to put me through for sales to sell me a new one. Its too technical , poor support and even paying extra for phone support theydont really seem to know or care.

HP Spectre £5000 and the worst Customer Service I haven waiting a month with no replacement/repair update for a Laptop that is 2 months Old.

I’d rather buy a homeless person alcohol than give any money to such a weak and ignorant company.