GumroadReviews of gumroad.com

I joined a published a few very well written guides, no adult material, not rule breaks. their AI deemed some of my material broke their rules. yet amazon and google books don't. they suspended my account. Avoid them, total waste of time and effort very unreasonable, can not even get a straight answer as to why

Unfortunately, my experience with Gumroad as a seller was extremely disappointing. I sold a digital product . The buyer purchased the product and used it daily for over two months, downloaded it multiple times, and received full technical support directly from me, including Discord assistance and live setup sessions. After more than two months of active use, the buyer suddenly requested a refund, claiming that the product or license key was not received. This claim is not true and is contradicted by months of usage and communication. What is most concerning is that: Gumroad informed the buyer that they would wait up to 30 days for the creator’s response Yet the refund was issued immediately without waiting or proper review The refunded amount was deducted from my balance, leaving my account negative Gumroad then attempted to withdraw the amount directly from my linked bank account This approach leaves sellers without meaningful protection and opens the door to refund abuse. Even more troubling, after receiving the refund, the buyer sent mocking and abusive messages and openly admitted that he is still using the product with another person despite receiving the refund. I contacted Gumroad support and provided evidence and conversation logs, but responses were mostly automated and slow. The financial, moral, and professional impact on me has been significant. I strongly advise digital product sellers to be extremely cautious when using Gumroad, as you can lose both your product and your money without real seller safeguards.

⚠️⚠️⚠️Beware of personal data theft⚠️⚠️⚠️

I have an account that only sells designs for companies. I have no disputes or problems, yet my account was locked with the balance, and they won't give me any inspiration to send me. They're keeping it. This is very strange and not legal.

They geve me my $800 but kept the remaining $200 with them like a year back, only after me askin my payout, if it was wrong why did u give the $800, and the rest $200 was not received by my clients to this day. Filled a legal court case against this , and now the money has increased with interest.

I am writing this to warn other creators and to hopefully get a real human response from the company. I spent nearly 40 hours building a complete digital workbook on this platform. Everything was fully written, structured, and published. Then suddenly, all content disappeared. To verify the issue, my husband downloaded the “free” version of the workbook. His folder was completely empty — no content at all. The file could not even be published if there was nothing inside it. This means: My work is gone My customers receive empty files I am unable to deliver what I have already promoted My professional credibility is now at risk I contacted support immediately. With AI`s help I tried everything without success. So far, I have only received AI-generated replies that could not help or explain but said I will be contacted by human support. Nothing yet so No answer: why the content disappeared where the data went whether it can be recovered how this could happen at all There has been no clear answer, no timeline, and no accountability. This is not a small bug. For creators who build and sell digital products, this is a critical trust and data integrity issue. I genuinely hope someone from the company reads this and takes responsibility. Until then, I cannot recommend trusting this platform with important or time-sensitive work.

They close your account at any given moment without any explanation. You can't build your business with them at all. So shady. Their support team don't even bother to study your case and just suspend your account and lock your payouts. They charge a Whopping 10% scam fee per sale and provide terrible service in exchange. Don't deal with them if you care about your business.

Payouts paused and no one is responding to my messages. Zero customer support, this is so frustrating.