GrillioReviews of grillio.com

Cherise was amazing! Not only did she solve my issue quickly, but she also changed my whole mood for the better. Fast, friendly, and extremely helpful. Highly recommend!

had a shipment issue - cherise stayed patient, responsive and got the shipper to rush order and fix the problem!

I purchased the wrong item and Cherise was very helpful in assisting me with the return. She went above and beyond typical customer service to research what I needed to do and then called me back and walked me through what I needed to do for the return and refund. I appreciate Cherise and all that she did. John David King

Customer service is tested when something goes wrong and Cherise did an amazing job resolving my issue and even followed up to ensure everything was good.

I purchased the Crown Verity 60” grill with griddle package from Grillio.com and could not be happier with my purchase. My contractor recommended Crown Verity as he was familiar with it from its commercial grill reputation. It arrived fully assembled and I had some questions on where to place the propane tanks and contacted Grillio customer service who were able to send me a video that answered my questions. Only improvement I would recommend is for the griddle to have a roll dome just like the roll dome on the grill. Tom at Grillio sales had advised that the roll dome that can be purchased seperately cannot be used with the griddle. I recommend both Grillio and Crown Verity.

Bought a Viking grill about a month ago. Sales guy was pretty helpful even though I already had my mind set on the grill. The purchasing and delivery part were pretty easy. Overall pretty good experience

Easy to order and excellent service. Thanks Cherise for all your help.

Cherise was very helpful. We had an issue with a product and it was promptly replaced.