Great ClipsReviews of greatclips.com

THIS STORE SUCKS, they ruined my oldest and youngest sons hair, and cut my middle sons EAR! Don’t go to this crap. I wish I could rate this store -5 stars. SMH

Normally I get an average at best haircut at Great Clips, but I go and this old geezer gives me a haircut SOMEHOW WORSE than the time my mother shaved my head. To make matter worse we were getting school photos the next day and I looked like an idiot. I don’t even want to try and explain the rage I was feeling, because this was an outrage. I wouldn’t give this place a single star, and I sure haven’t gone back since.

I went to get a haircut because the last time that i came they did pretty good but then after I left and looked at my hair is it was THE WORST HAIRCUT EVER the lines where not straight Did the EMPLOYEE EVEN TRY I asked for a buzz cut fade but they didn’t even give me a flipping fade worst haircut salon dont go to it they will mess up your hair never coming to it again

I drove 25 miles to go to our great clips. I waited. And when my turn . I asked for my standard razor cut.. The three stylists said no we can't do that, we don't have a razor...how can a salon full service Not have a razor for cutting hair?!!!! I have had razor cuts at other great clips in past. This is just ridiculous.

I have a Complaint about your Service in the Westport Great Clips Location, Kansas City, Mo.. I tried to sign in for a Haircut at 9:00 AM Saturday 10/09/2021 and could not sign in because the Signin Portal was closed. I waited until 9:05 AM and still could not because the Portal was still Closed. I tried again at 9:07 AM and the Portal was still closed. I just decided to make the 10 minute drive to that location. One person was inside when I arrived at about 9:17 AM. The Stylist asked if I had signed in and I explained why I had not and she recorded my Name and Phone number into the computer. Two more customers came in who had signed in after I was already there and waiting and they had signed in by now 9:20 AM. But both these customers went ahead of me. I was Livid. This is a wrong Policy to have when I tried to sign in Online and could not because the Portal was not open on time. I was being made to wait because I did not ( Could Not Signin ) with the Online Portal. I was extremely upset by this poor Business Practice of Penalizing a Customer for NOT SIGNING IN!!!! I was signed in by the Stylist but was ignored and Two previous Customers went ahead of me. How can you stay in Business with this kind of practice? I will NEVER go back to Great Clips again and went to Fantastic Sam's and got a Haircut right away as just a walk in Customer.

I was a walk in. Waited 30 minutes as I watched 3 people whom arrived 25 minutes into my wait get service ahead of me because they checked in online. It wasn't busy only 2 customers getting haircuts. I get the online check in is a useful tool. You don't treat your regular,good tipping,easy men's haircut customer with such indifference that way. I emailed GREAT CLIPS CUSTOMER SERVICE two weeks ago and never heard back. This company could care less about how their franchises operate in regard to customer service. I ended up find a locally owned barber who $4 more took her time and gave me a better haircut then I ever received at great clips. Old fashion show up and wait your turn. Had I been informed at great CLIPS about how many people were ahead of me because of online check in I might have been more understanding. I won't be using GREAT CLIPS again.

Windmill and Eastern location Las Vegas signed in online, said 11 minutes, had to wait over 25 minutes. I observer the gal who was going to cut my hair she did a poor job cleaning her area. and when she called me up to sit in the chair, I ask her if she was going to clean the chair and offer a new apron she no we don't clean chairs, I ask what about your instruments, she stated she did, I seen her wave the hairdryer over her instruments a few times, I guess that was cleaning them. Never going back!!!

At greenwood sc checked in on line - wait time was 34 minutes in ten minutes it jumped to wait 69 minutes - went to salon - spoke with attendant explain - her reply was oh well and laughed!!!!!