Lisa
Posted
Great wine and customer service
Great wine of course, but wonderful customer service too! Always prompt in answering questions.

Excellent
708 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gratsi is a Mediterranean-inspired wine and lifestyle brand built around simplicity, quality, and the joy of slowing down.We produce premium wines crafted in France and Italy, designed for modern living without compromising on taste. Each 3L box equals four bottles and stays fresh for up to 30 days after opening, making it ideal for everyday dinners, small gatherings, and spontaneous moments.But Gratsi is more than wine. It’s a philosophy rooted in the Mediterranean way of life, where meals are unhurried, ingredients are simple, and connection matters more than perfection. Through our content platform featuring recipes, travel stories, culture, and our Nonna Wisdom series, we celebrate the rituals that turn ordinary days into meaningful ones.We are available both online and in over 1,800 retail locations across the United States. Our model blends direct-to-consumer innovation with strong retail partnerships, supported by digital-first marketing, community engagement, and a rewards-driven retail program.Gratsi exists for people who believe good wine doesn’t need to be complicated, it just needs to be shared.
Gratsi Wine (gratsi.com) has 708 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 597 reviews with 5 stars · Clear filters
Lisa
Posted
Great wine of course, but wonderful customer service too! Always prompt in answering questions.
Bonnie O.
Posted
Quick to respond to my emails and answer my questions! This has been a great experience as this is my first order!
Tracie S.
Posted
Customer service (Elaine) was very responsive and helpful as they quickly resolved a shipping issue I had. It was easily one of the easiest/best customer service experiences I've had recently.
Jose&Tina O.
Posted
We’ve been ordering from Gratsi for about six months or so and I tell you honestly, it is so much better than barefoot wine or any other box wine that we have ever purchased from retailers. It taste like real wine! That might sound weird, but a lot of wine out there, taste like sugar and salt and sulfate and give headaches. Gratsi wine doesn’t give you any type of ill feelings while drinking or afterwards. It truly is a great wine, especially for the price of the subscription. And not to mention all the free gifts that you get! Come on man you’re making it too easy lol! Truly Recommend It!
customer
Posted
I love a company that stands by their product, I appreciate the response to my concern , maybe I misjudged, sorry!
CONNIE R.
Posted
Love the wines! Great customer service and the bonus is the glasses!!
L T.
Posted
When I need customer service, the issue is always handled quickly.
Rachel N.
Posted
Absolutely stellar customer service! We had a box arrive that was damaged by the shipper and Gratzi had a replacement ready to go within 24 hours. Very pleased and we appreciate the effort!