CG
Posted
Spectacular Customer Service
I'm a new customer so I haven't received my order of wine yet to be able to give a review on it. However, the Customer Service has been spectacular and I look forward to receiving my first order!!!!

Excellent
708 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gratsi is a Mediterranean-inspired wine and lifestyle brand built around simplicity, quality, and the joy of slowing down.We produce premium wines crafted in France and Italy, designed for modern living without compromising on taste. Each 3L box equals four bottles and stays fresh for up to 30 days after opening, making it ideal for everyday dinners, small gatherings, and spontaneous moments.But Gratsi is more than wine. It’s a philosophy rooted in the Mediterranean way of life, where meals are unhurried, ingredients are simple, and connection matters more than perfection. Through our content platform featuring recipes, travel stories, culture, and our Nonna Wisdom series, we celebrate the rituals that turn ordinary days into meaningful ones.We are available both online and in over 1,800 retail locations across the United States. Our model blends direct-to-consumer innovation with strong retail partnerships, supported by digital-first marketing, community engagement, and a rewards-driven retail program.Gratsi exists for people who believe good wine doesn’t need to be complicated, it just needs to be shared.
Gratsi Wine (gratsi.com) has 708 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 597 reviews with 5 stars · Clear filters
CG
Posted
I'm a new customer so I haven't received my order of wine yet to be able to give a review on it. However, the Customer Service has been spectacular and I look forward to receiving my first order!!!!
Laurel
Posted
Your support staff was informative and helpful on my order being delivered.
Coolman
Posted
We just ordered and the first box is exactly as advertised. Very good Italian table wine, Delivered as promised within several days. So far, do good!
Julia Dalling B.
Posted
I am highly impressed with the quality of the red wine and the exceptional level of customer service provided.
Lisa F.
Posted
This is great wine!!! The white is my favorite but they are all good. I was super skeptical but tried the trial bottles. Love the no sugar!!!
Warren
Posted
I must say that they have a tremendous service team. Very helpful in every aspect. The best customer service.
Jennifer L.
Posted
Help was received very quickly. Thank you!
Joan D.
Posted
Great customer service when I was having an issue with the check out process. They even threw in some glasses for us! My husband is a huge fan of the red! Salute!