Vicki C.
Posted
Your prompt response
Your prompt response. I'm having to do an unplanned trip out of town and getting things taken care of before I leave is so appreciated

Excellent
708 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gratsi is a Mediterranean-inspired wine and lifestyle brand built around simplicity, quality, and the joy of slowing down.We produce premium wines crafted in France and Italy, designed for modern living without compromising on taste. Each 3L box equals four bottles and stays fresh for up to 30 days after opening, making it ideal for everyday dinners, small gatherings, and spontaneous moments.But Gratsi is more than wine. It’s a philosophy rooted in the Mediterranean way of life, where meals are unhurried, ingredients are simple, and connection matters more than perfection. Through our content platform featuring recipes, travel stories, culture, and our Nonna Wisdom series, we celebrate the rituals that turn ordinary days into meaningful ones.We are available both online and in over 1,800 retail locations across the United States. Our model blends direct-to-consumer innovation with strong retail partnerships, supported by digital-first marketing, community engagement, and a rewards-driven retail program.Gratsi exists for people who believe good wine doesn’t need to be complicated, it just needs to be shared.
Gratsi Wine (gratsi.com) has 708 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 597 reviews with 5 stars · Clear filters
Vicki C.
Posted
Your prompt response. I'm having to do an unplanned trip out of town and getting things taken care of before I leave is so appreciated
Laura T.
Posted
Had a small issue and was pleasantly surprised how quickly I received a response and even faster resolved! Customer service was amazing! And of course the wine too!
Rala Abdul R.
Posted
I really love this wine it compliments any dish you make I would truly recommend this wine so go ahead give it a try I will become a favorite of yours as well 🤗💕💕
Natalie
Posted
Phenomenal, outstanding, amazing wonderful customer service thank you so very much for your phenomenal awesome outstanding service
Jamie W.
Posted
Awesome customer service. Fast. Acknowledgment of my issue and resolved quickly! And the wine is amazing
Heather W.
Posted
I was skeptical of this wine but started with the sampler pack and was pleasantly surprised. I’ve got a recurring subscription now! The wine is delicious and no matter how much I drink of it I do not have a hangover. Customer service is top notch too! I love that I can have this delivered to my local UPS store so I can pick it up and not have to worry about being home to sign for it.
Vera
Posted
Gratsi wine is remarkably good. The company is personable and honest. Quick to respond to correspondence and questions. It’s nice dealing with a company that has integrity AND an excellent product. Love the occasional free gifts and Nona’s stories and recipes!
KH
Posted
The wine is delicious and free of added sugar, crisp and clean taste! In addition, managing my orders is easy and the customer support is exceptional. I will be making more purchases of this wine for both the taste and quality of the product but also bec of the superior customer service experience.