Roberto E. C.
Posted
Grazie, ottimo vino!
Excellent company, excellent customer service and most importantly excellent wine!

Excellent
708 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gratsi is a Mediterranean-inspired wine and lifestyle brand built around simplicity, quality, and the joy of slowing down.We produce premium wines crafted in France and Italy, designed for modern living without compromising on taste. Each 3L box equals four bottles and stays fresh for up to 30 days after opening, making it ideal for everyday dinners, small gatherings, and spontaneous moments.But Gratsi is more than wine. It’s a philosophy rooted in the Mediterranean way of life, where meals are unhurried, ingredients are simple, and connection matters more than perfection. Through our content platform featuring recipes, travel stories, culture, and our Nonna Wisdom series, we celebrate the rituals that turn ordinary days into meaningful ones.We are available both online and in over 1,800 retail locations across the United States. Our model blends direct-to-consumer innovation with strong retail partnerships, supported by digital-first marketing, community engagement, and a rewards-driven retail program.Gratsi exists for people who believe good wine doesn’t need to be complicated, it just needs to be shared.
Gratsi Wine (gratsi.com) has 708 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 597 reviews with 5 stars · Clear filters
Roberto E. C.
Posted
Excellent company, excellent customer service and most importantly excellent wine!
Jody S.
Posted
Besides loving the Gratsi wines, their customer service is phenomenal! I received my delivery today, there was an issue with it and my email was responded to within minutes of sending it and the issue immediately resolved. It doesn’t get better than that! I look forward to a long, continued relationship.
Debbie Willis S.
Posted
The staff is very responsive and quickly handled a shipping issue for me. I cannot wait until my order arrives
Lisa M.
Posted
First off, this wine is absolutely delicious!! I had a delivery issue (totally my fault!) and they had UPS hold it for me to pick up when I got home and offered to pay the holding fees, which I will not accept as it was my fault! Their Customer Service is outstanding, their product is fantastic and shipping is fast! You MUST try this wine!
Brigitte P.
Posted
I had such a wonderful experience with Gratsi! There was a little confusion with my delivery, but their customer support team was incredibly kind, responsive, and helpful throughout the entire process. They genuinely cared about making sure my package arrived safely and that everything was taken care of. The communication was fantastic, and I really appreciated their attentiveness and professionalism. It’s so refreshing to see a company that truly values its customers! I’m so excited to enjoy my Gratsi wine and will absolutely be recommending them to others. Thank you, Gratsi, for such a positive experience! 🍷❤️
Susan
Posted
This company is awesome!The wine is amazing and customer service fantastic! Highly recommend!
Jill, C.
Posted
Their wine is great and it doesn't give me a headache or hangover the next day. Their customer service is very accommodating and I would highly recommend Gratsi
S S.
Posted
Customer service is amazing!! Needed to change my subscription delivery date and they made it very easy!! The wine is amazing! The red wine better when served a little chilled rather than at room temp. I have the subscription and it great.