Great
459 reviews
Grasshopper BankHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Privately owned and headquartered in New York City, Grasshopper is client-first digital bank with an obsession for providing leading-edge technology, solutions-driven products and superior service through a combination of passionate people and digital resources. Grasshopper replaces the traditional one-size-fits-all approach to banking with a suite of products and services tailored to specific industries and a passionate team of experts with deep expertise in their fields. Grasshopper’s banking solutions cover small business, startups, fintech-focused Banking-as-a-Service (BaaS) and commercial API banking platforms, SBA lending, and white-labeled consumer banking. As a federally chartered commercial bank, Grasshopper is a member of the Federal Deposit Insurance Corporation and is an Equal Housing/Equal Opportunity Lender.
Grasshopper Bank (grasshopper.bank) has 459 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
Showing 308 reviews with 5 stars · Clear filters
S B.
Posted
These guys saved me a lot of hassles. Great customer support, clear interaction. Other banks refused to support on my business topics but they were able to solve the issues. Id recommend Grasshopper to anyone opening a business account. Don't go to bluevine or relay or any others ... especially not Santander - Grasshopper is the way to go.
Andre O.
Posted
This was a great first experience. Paul was great!
Disability R.
Posted
Derek made my customer service experience GREAT! He is always so helpful and has such a fabulous personality. Thank you, Derek and Grasshopper Bank for always making my business banking experience top notch!
Dikshant
Posted
Excellent cyber security division and prompt customer service. Ease of use and setting up accounts.
Jerry B.
Posted
The experience was very helpful and productive. The representative was very polite and was able to satisfy my request.
Ness S.
Posted
The service was superb
Jenny S.
Posted
My experience with the Grasshopper representative was great. I wish I had gone to Grasshopper first after wasting over 10 hours trying to get two separate business accounts set up with AMEX. Since this was impossible with AMEX, I moved one account to Grasshopper and the ease of setting it up along with a customer service representative who immediately helped me with a glitch (on my part) has been great. I plan to move my first account with AMEX over to Grasshopper soon.
Jose C.
Posted
Working with Grasshopper was a breeze. Marcelo and Jaris were incredibly helpful and responsive to my questions. They made the SBA loan process incredibly simple and fast. Our loan took a little less than two months from the day of initial application to the day we closed. It could’ve been even less if I had sent the team the requested documents as needed just a little quicker. Grasshopper is my go-to bank for any future funding needs!
