Great
459 reviews
Grasshopper BankHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Privately owned and headquartered in New York City, Grasshopper is client-first digital bank with an obsession for providing leading-edge technology, solutions-driven products and superior service through a combination of passionate people and digital resources. Grasshopper replaces the traditional one-size-fits-all approach to banking with a suite of products and services tailored to specific industries and a passionate team of experts with deep expertise in their fields. Grasshopper’s banking solutions cover small business, startups, fintech-focused Banking-as-a-Service (BaaS) and commercial API banking platforms, SBA lending, and white-labeled consumer banking. As a federally chartered commercial bank, Grasshopper is a member of the Federal Deposit Insurance Corporation and is an Equal Housing/Equal Opportunity Lender.
Grasshopper Bank (grasshopper.bank) has 459 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
Showing 308 reviews with 5 stars · Clear filters
Harold F.
Posted
Derek is great-i have had nothing but issues with other members if your staff including one lady hanging up on me twice. i feel she needs training to be able to handle situations as i have been dealing with. Maybe you could get Derek to run a training program for the rest of your staff? He showed me he is skilled in de-escalation, as i know i can be difficult to handle….
Sally-ann B.
Posted
My representative was absolutely lovely and very informative. Every question that I had prepared before our conversation was already answered during our on-boarding session.
Phatachino H.
Posted
It was easy to understand. Using common words that was short and kept my attention really looking forward to understanding more
Malliha A.
Posted
Thoughtful and meaningful experience with the onboarding rep.
Patricia T.
Posted
Staff was welcoming and eager to support.
Erik C.
Posted
It was a long process but very smooth.
Phoenix Auto Group L.
Posted
The team at Grasshopper (Dave, Heather, and Nikki) were all consummate professionals. They managed every step of my loan process and got me deal across the finish line smoothly.
Margaret F.
Posted
Gave me exactly what I needed in a short amount of time, very professional and friendly and has a great speaking voice. Pleasure all around.
