Great
181 reviews
GrabieHonesty, pricing, process and quality scores appear once 5 customers have rated them.
The idea for Grabie started in 2021 as a response to the widespread anxiety and depression that touched many of our lives during the pandemic. We ourselves have experienced the uplifting, inspiring, and healing powers of creative expression through art and became passionate about making it available and accessible to as many people as possible! Together we’re committed to encouraging everyone to embrace their individuality and express themselves creatively. Our goal is to support as many people as possible by giving them access to art supplies that they would not otherwise have. We’ve seen how art can support mental health, so we’ve created the Grabie Art Fund to fund donations of art supplies to our partner organizations. Your purchase helps to put thoughtfully selected art supplies into the hands of people in underserved communities, to support mental health via art therapy.
Grabie (grabieart.com) has 181 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
Showing 30 reviews with 1 star · Clear filters
Gia Q.
Posted
Item delivered to a state hundreds of miles from me, no apologies, just rude responses and refused to refund. Immediately generated a phony tracking number that, to date, has never shown any movement for my so-called replacement item. They opted to defraud rather than deliver. Had to force PayPal to intervene and refund.
Exploration A.
Posted
Buyers beware. I ordered an item and when it processed through my account it showed they took an extra 14 dollars more then what the receipt for the item was. When I contacted customer service they refused to fix this mistake. I had to turn them in to my bank as a fraud charge! Watch your account when ordering as it seems they like to overcharge and steal money.
Ivette L.
Posted
Never received item: This order was sent to the wrong place and costumer service was very poor. They expected for me to chase down the item to an unknown address at least 45 minute ride away. Very poor service
Response from Grabie· May 19, 2023
Hi Ivette, thanks for your feedback, we contacted USPS and it turned out that the delivery failed due to an incomplete address, would you mind replying to our email to confirm the address, and we'll try our best to make sure the package will be delivered to you asap. Thanks for shopping with Grabie!
Jet A.
Posted
Ordered a water color set several days ago, was charged $15 for shipping and as far as I know my order has not been shipped! I have not received any contact from the company regarding my order, not even a confirmation. I suppose the fact that the money was swiped out of my account at the second placed my order is the only confirmation I'm getting. No contact number so I sent 2 emails and have not received any response whatsoever 0 customer service, the funny part is this package is supposed to be sent to Oregeon, not to far from San Francisco.
Response from Grabie· Feb 22, 2023
Hi Jet, We couldn't find your order by searching your name, and didn't receive your email on our customer service email account, could you please share your email you use to place the order? We're happy to help! No worries, we'll definitely help if you placed the order on our site.
Yvonne B.
Posted
Just one more e-commerce platform reselling my designs in direct contravention of my terms of use and without my consent or a commercial use license! There are hundreds of these resellers using drop shipping from China to their customers and for some reason they are targeting my Etsy shop and stealing me blind! Sadly the people who are buying from these shops do not know they are buying stolen property and also infringing on my copyright.
Response from Grabie· Jan 6, 2023
Hello Yvonne. Thank you for reaching out, and we are sorry about your experience. We take intellectual property rights very seriously and aim to respond as quickly as possible to any reports of infringements. Please send detailed information to our email: [email protected] so that we can investigate right away. Thanks!
Danny D.
Posted
To say I was disappointed is an understatement. I just received a bunch of stickers. Not the beautiful container that they show in the ad.
Response from Grabie· Dec 12, 2022
Hi Danny, We checked your order, and turned out that you only ordered one set of stickers, not including any container. If you'd like to have one, feel free to order on our website. Thanks!
