GoPupSocksReviews of gopupsocks.com

Where are my socks?! I ordered 3 pairs of socks and paid for them 4 weeks ago. I’ve sent 5 emails asking for status with no response. I’m contacting PayPal to get my money back. Don’t waste your time on these socks.

Purchased these adorable socks on 11/26 and still have not received them. We are going on our 4th week and they are for my kids so really concerned they won’t get them for Christmas!

I have still not received my order.

I still have not received my order that I placed a month ago. I have tried to contact customer service with no response. I am worried I was defrauded by this “company”.

I experienced horrible customer service from this company. It’s been over 3 weeks and I still haven’t received my socks, but the worst part of it all was the total lack of communication I received throughout my buying experience. I needed the socks for a work exchange that was a few days ago. I literally reached out via email about 6 times just asking for some sort of status update. Anything that could help me prepare for my gift exchange. Even if it was just a reply telling me that they are running behind schedule so I could get a replacement gift. I received weeks of silence. It’s clear that they overcommitted on what they are capable of producing. I still haven’t heard back and have no idea if my socks are actually coming. Don’t spend your money here, they are VERY unreliable.

Ordered over a month ago hoping to get in time for christmas socks are listed as "still in production" the socks were suppose to take up to 10 days to prouce, it has been nearly 4 weeks no response from customer service very disappointed

I placed an order on December 3. I got an email confirming my order, and that was it. I've reached out a few times with no response. Awful customer service. Don't waste your time or money.

Ordered 3 pairs of socks with unique images. a problem with one image and it took about 8 emails to clarify which image, which socks -- and it was of course wrong. I am not convinced there is a way to talk to a human if your order is messed up or there is a problem. And customer service online are terrible communicators. And they are of course resisting refund of any type for their mistake. they even included some random photo in the exchange when I asked to please identify the photo that was bad. I didn't know the people in the photo. Other two socks are fine but $30 is a lot for a pair of socks. So without a discount, I'd look at competitors. Asked for owners/president's email/number and was not acknowledged. BAD EXPERIENCE!