Allison S.
Posted
Sorry for the confusion
Used GoodRX everything went fine. Thank you

Great
4,044 reviews
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GoodRx (goodrx.com) has 4,044 customer reviews on Rated Honest, with an average rating of 4.2 out of 5.
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Allison S.
Posted
Used GoodRX everything went fine. Thank you
William H.
Posted
Customer service was good, they reached out and refunded my $49 consult fee since that could not fill my Rx. I had assumed the money was gone, but GoodRX made the effort to reach out and solve this problem. I hope to try your service in the future. Thank you Well, be careful as they have a limited formulary I was told. Although I was able to pull up the drug I needed and was provided with a GoodRX coupon to get it at the local Walmart. When I talked with the NP, said for modafinil that "it is not on our list of approved medication here." Once you get that message, you're out the $49 consult fee. Was told good things from a friend about GoodRX, seems it didn't go well for me.
Response from GoodRx· Jun 23, 2025
We're really sorry to hear that your GoodRx Care experience was not the best. Sometimes our Healthcare Professional feel the best care you can receive is in-person. Additionally, our refill service is limited to certain prescriptions we are able to refill via telehealth. We do offer a 100% Satisfaction Guarantee and would be happy to refund your visit fee. We will be reaching out for more information via Trustpilot, please respond at your earliest convenience. Thank you for providing more information, William. We were able to locate and refund your appointment charge in our system. Please note refunds can take 5 to 10 business days to complete, depending upon your bank. If you have any other questions or need further assistance, please give us a call at (855)-268-2822. We'd be happy to help!
Amelia S.
Posted
Quick and helpful, forms are thorough to make sure you are safely receiving care. Was able to get an antibiotic prescription within 12 hours. Great pricing and my prescription even ended up being free.
Response from GoodRx· Jul 11, 2025
Grateful for the opportunity to support you!
Ronald
Posted
Saving me money
Response from GoodRx· Jul 11, 2025
Thanks for letting us help you save!
John
Posted
You guys save me so much money!! Thank you so much!!
Response from GoodRx· Jul 11, 2025
We’re so happy we could help you hang onto a little extra cash!
Phil
Posted
I got the prescription i needed in less than 30 minutes. I needed to call customer service and they were there. Thanks
Response from GoodRx· Jul 11, 2025
We’re glad we could help cut down the time and hassle!
RICKEY
Posted
two things make the experience great with GOOD RX. FIRST it is nationally recognized. Second and most important to me and my family is the price of prescriptions is easier to get the medications we need but could not afford otherwise.
Response from GoodRx· Jul 11, 2025
Thanks for choosing us, it’s our pleasure to help you save!
Scott
Posted
It was super easy to navigate the website. And even when I got to the pharmacy and my email wouldn’t work (couldn’t see the coupon), I just brought up the website and CVS processed it in a minute.
Response from GoodRx· Jul 11, 2025
We’re here for you, and glad we could be useful when you needed us!