Steve
Posted
Beware
Beware. I ordered a prescription, now, approximately 2 months later I have been charged for a refill. They claim that I 'checked a box' indicating I wanted a refill when I placed the order. I did not purposely check a box to request a future refill. Perhaps it was checked and I had to uncheck it but didn't notice, I don't know. Before you place an order be sure that you won't be paying for a future refill at a higher than average market price. I won't use them again, and I had to cancel my debit card so that they couldn't place any more charges on my account in the future.
Response from GoodRx· Jan 22, 2021
Hi Steve, we are so sorry to hear about the trouble you have experienced. Feel free to give us a call at 1-855-487-0694, our GoodRx Gold Advocacy Team would love to assist you. Our hours are Monday-Sunday, between the hours of 8AM and 7PM CT.

