GologinReviews of gologin.com

Worst customer service experience they do not give clear and straightforward solutions and instead the problem is always on the customers side.Kindly hire professional customer service agents who will give detailed information

Aquí va mi opinión: este navegador es una decepción total. El diseño de la interfaz parece sacado de 2010, todo es confuso y poco intuitivo. Las sustituciones de huellas digitales son pésimas - los checkers detectan inconsistencias al instante. Los perfiles se corrompen sin razón, el soporte técnico tarda días en responder y las actualizaciones solo traen más bugs. No vale ni la mitad de lo que cobran. Busquen otra alternativa.

I signed up and paid for the subscription, but within **2 minutes** I realized their website was **not working properly and extremely slow**, so I requested a refund immediately. They **refused to refund my payment**, saying their policy requires waiting **14 days**, which makes no sense since I asked for the refund right away. After that, they also **stopped replying to me in live chat**. If anyone wants to see the **chat screenshots**, I’m happy to share them.

I've been using this browser for several months now and honestly, I'm disappointed. The promises on the website sound great, but the reality is completely different. Everything feels half-baked — like the team rushed to ship features without actually testing them in real-world scenarios. Profiles behave inconsistently, and you never feel confident that things are working as intended. The interface is clunky and unintuitive, support takes forever to respond, and when they do, it's generic copy-paste answers that don't help. For the price they're charging, I expected a polished, reliable tool, but instead I got something that constantly makes me second-guess whether my setup is actually secure. I've tried reaching out multiple times hoping things would improve with updates, but every new version seems to introduce more frustration than it fixes. At this point I'm actively looking for alternatives. Save your money.

Worst and rudest company ever. Been their customer for 2 years with business plans. They just dont resolve any bugs on their sides, always blame that its on your side even after proper proof. They just are not ready to fix your issues, replies after days and every worst possible thing you could imagine. Even after i contacted 7th time they just gave generic Ai responses??? I lost my valuable data in Profile and they offer no help in that. Kindly dont trust this company! They only reply when you wanna purchase something, but if you want help you are on your own! Pathetic

I woke up to find someone had accessed my Facebook from another country and started running scam ads. Those cookies ONLY ever existed inside GoLogin. I feel completely betrayed.

THEY SELL YOUR COOKIES. There are Rats who will login to your accounts in the cloud on gologin. My Facebook Account got locked because of nothing. This happened to many people you all can search reddit. Avoid this and use Incogniton or Multilogin for the sake of your safety.

I'm extremely let down by the service and support from GoLogin. I had invested thousands as a business user to pay for their highest tier on a full-year subscription, expecting good tools and quick responses. Instead, I'm still dealing with a bug since mid-October 2025; basically, I can't access saved passwords in Orbita/GoLogin profiles from scripts, like Playwright or Python, which is very crucial for my company's workflows and costs us money every day. I opened a ticket on October 16, providing detailed information including code snippets and environment details. Support passed it on to their "API specialist" and promised to follow up in 3 days. That never happened. I followed up on October 20, October 30, November 3, November 6, and November 18, and each time reiterated the urgency and impact on my business. Responses were generic ("developers are working on it") or nonexistent, with my latest message ignored for over 30 days total. That is not only bad service, but it's also beyond negligent on a paid-for product. I've asked for a fix as soon as possible or some fair compensation-e.g., extra months or refund-but nothing. And that's why I had to create this Trustpilot account, just to be heard. I strongly discourage using GoLogin and encourage looking into their alternatives with better support. If you have any kind of issue with their software, you have better odds to become the next US president than to get an answer from their support team. 1/5 stars.