Elmer
Posted
Friendliness
I have found Gold Star Trust to be very helpful when I have questions. The friendliness of all those who have helped me has been tops. Elmer Smuker

Great
795 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
Showing 610 reviews with 5 stars · Clear filters
Elmer
Posted
I have found Gold Star Trust to be very helpful when I have questions. The friendliness of all those who have helped me has been tops. Elmer Smuker
RES
Posted
Very helpful. Walked me through all of the paperwork for starting my IRA. Stayed on the phone through the whole process. After kept in touch with e-mails.
Jon S.
Posted
The service was prompt and knowledgeable. Transaction was very easy.
Novice I.
Posted
I know there might be some less than subpar reviews, but I definitely would not hesitate to give it a 5-star. When I contacted GoldStar for an issue related to my account, not only the representative polite and helpful, he was super determined to resolve it, and by that I mean on the spot, immediate resolution. I don't know about you, but I'm the type of investors who expected fast results and direct answering, which were all summed up in my one phone call to GoldStar, not to mention the follow-up emails to assure me that the problem was taken care of.
Kathleen
Posted
I am new to precious metal investing and GoldStar was very helpful and always available to answer all my questions and set up my account.
Gary
Posted
Excellent service and knowledgeable employeees.
Lisa
Posted
My Money is not in my account yet I know it takes up to 2 weeks but it’s been 1 and I really need it. I really love the company I will invest again but I am in a bind Thank you
Beverly
Posted
Minimal wait time, quick resolution to my issue.