Gold and CherryReviews of goldandcherry.com

Gold & cherry is stealing peoples money. My husband sent the product back to them and can’t not get a refund. The package was never opened and it’s been three months and still trying to get our money back. Now we have to get a Lawery to get our money back. Item was return on December 12,2024. Return RMA number for the return 703-450-891

I ordered a transparent pink keyboard for iPad 16. That was three weeks ago and never got , and no notifications what’s so ever. Somehow my orders were ordered 3 of those things and that’s 600$ plus. Can’t get ahold of anyone or no actual communication with anyone. Shitty service, got scammed out of that money. Don’t BUY anything from here. I feel devastated

Absolutely horrible experience, from the moment I pressed "Order". I even added the Expedited shipping option, I purchased on 12/16 4 iPad Mini keyboards as accessories to 4 iPad Mini tablets I gifted each of my children. I was promised no later than 4-days shipping. What they don't tell you - they can take as long as they want to "PROCESS" your order, before shipping. After calling, emailing, Facebook requests both in Posts and in Messenger.... they finally reply on 12/24 that they shipped the items. By the time 12/23 came, I was asking to stop my order and just cancel it. They refused. They said I could return it, OR... as an alternative, I could take 50% off my next order (I'm sorry, are you stupid??). On 12/24 I filed a dispute with my card for a chargeback. They later replied saying they'd shipped the items (4) on 12/19. I received 2 items on 12/26 (4 days shipping?) and the other 2 items 3 days after that. Meanwhile, they refused to cancel the order, demanded I pay to return the items (if I ever got them, because at the time I didn't receive them, nor did I EVER get tracking info) and I refused to pay for shipping. After my bank (FINALLY) contacted me, they DENIED my claim, saying that G&C provided tracking and therefore I received my purchased items. BULLSHIT! So I finally sent them back, with tracking - AND STILL NO REFUND!!!!! So now they've stolen $500 from me.

DO NOT BUY FROM THIS COMPANY! They sold me an iPad case and did not offer any updates. When I contacted them they confirmed the item was “out of stock” and offered me items of compensation if I waited, which I TURNED DOWN. They ignored all my instructions to cancel my order with them and then shipped the item anyway. So I will now have a “returns fee” deducted from my refund when I refuse the parcel. I tried Emailing, Messaging and more to get them to cancel the order which they ignored. And when I left multiple posts on their page to warn other customers of their scam, they blocked me. DO NOT BUY! AVOID AT ALL COSTS!

I ordered an iPad Pro case February 11 until now I have not received a tracking number. I would like to know if anyone experienced the same issue or if anyone received there package

You will never receive your products. They will not answer any emails, which is the only way to contact them. Gave up after two months and disputed the transaction with my bank to get the money back. Also reported to BBB. Don’t waste your time with this company. Total scam.

Never received my order and it’s been almost 2 months. I’ve reached out to them several times via their support email and now also to their Facebook page. NOTHING from them. NO CUSTOMER SUPPORT!!

Total scam! I, like many, have never received my products, emailed them numerous times, and no response! I am livid! I’m out almost $200 and don’t know what can be done about it?? Help!