Gold RazerReviews of gold.razer.com

I bought 535 worth of razor gold cards and the last two to three digits of the PIN code couldn't be read so the cards were no good I spent three days trying to get a hold of somebody to chat with to email to to get the rest of the PIN numbers on the cards and just like talking to a brick wall or somebody in a foreign language

service client ZERO ...... nothing work as excepted and no one here to reponse to your questions .........

I purchased a Razer Gold gift card at a local store. 5 days ago. The card was a used card & pin would not work. Returned to store & store said they had to get approval from Razer Gold to refund or replace. However, store could not get Razer Gold to answer their phones. Store did say they have had a lot of problems with Razer Gold cards being defective & I should buy another card. Then I had to return home to wait. I called Razer Gold myself & filed a complaint online. I have heard nothing from Razer Gold. Meanwhile 5 days later the store has not heard from Razer Gold. What company requires a store to ask corporate if they can refund. The cards are worthless, customer service is the worst I've seen & do NOT buy Razer Gold or you will hsve multiple problems.

On May 28, 2024at a GameStop retailer .. I purchased a $100 Razer gold card.. when I arrived home to utilize it.. the card was used.. the scratch off wasn't even tampered with? and yet it was used.. they didn't refund me.. I had to lose $100.. and google also did the same to me for $300? Some years back.. I have their corporate address and google too... they said they don't refund customers who purchase from third party retailers .. they have contracts with these businesses.. but they keep your money.. and do not refund you.. never again..

I have not had a good experience at all. I purchased a $50.00 razor gold gift card just like I have many times before, but this one was missing two Digits for the pin. You can see that they were not scratched off And that they were never there. I submitted a support ticket that very day With the pictures of the card with the missing digits at the end, the receipt, and the small gift card receipt. I didn’t hear back from them for two weeks however, when you email them, it says that they’ll get back to you in 24 hours, but sometimes we may experience a quotation “slight delay.” In my opinion, two weeks is more than a slight delay, but that’s my opinion. When I finally did get a message back, they asked me to send them screenshots of the card receipt and smaller receipt, which was exactly what I sent them in my first email. Thankfully, they got back to me the next day to tell me that my serial number had been used and they could do nothing for me and that I needed to reach out to the third-party. I like many others are puzzled by this, because you need the pin to redeem the card. If the pin is missing numbers, you cannot redeem the card. I emailed them back today asking them to please explain to me how it could be redeemed without the pin? I am hoping that we can come to an agreement of either refunding me my $50 or give me another $50 gift card. I’m fine with either one. I am trying to stay positive, but seeing all the reviews on Google and on their own site, it’s hard to believe that they will help me. I don’t understand why a company would do this to their customers. I’m sure none of us are trying to just throw away money right now. I will update this when I hear back from them. Fingers crossed That maybe they will start helping their customers because I can’t imagine ever buying one of these again if they can’t do the right thing.

Zero star if it allowed. Slow or non-responsive customer support. Unnecessary F2A security enhance and less recovery options which caused frustration to user. This is just stupid extra work when you can't provide a good support to your customer.

I paid for a $50 Google Play digital gift card but when I attempted to redeem the gift card at the Google Play store I received a message that said the gift card cannot be redeemed. There was no error code, just a a few words under the pin entry line saying the pin can't be redeemed. I contacted Razer Gold useless joke of a support tool and was told to contact Google Play support which directed me back to Razer Gold. Needless to say this infuriating routine has been going on since January 27. Razer Gold keeps closing my ticket saying it is successfully closed. it cannot be closed until I receive what I paid for. Do yourself a favor and don't purchase anything from this thieving company you will get nothing in return for your money except headaches and grey hair.

I bought £50 worth of pins from their official website for the War Thunder deal they had going, when I try using the gold I get errors and later after the deal has expired find out I'm not eligible because "I have a UK razer wallet" so therefore the purchase fails on their end. This in itself was false advertising as I could not find anything official stating this anywhere. I accept this and think why not use what you have on World of Tanks, I get an error trying to buy that as well, I go to support and enter an email chain which lasted over 3 weeks and ended with them just saying they can't refund the money. I managed to get £25 back on PayPal but they refused to refund the other £25 pin. Avoid these scammers like the plague. I am not buying from Razer again.