Excellent
2,245 reviews
GoGoMedsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
GoGoMeds.com is a cloud-based online pharmacy providing customers/patients with convenient and affordable quality medications at your fingertips. We are licensed in all 50 states including the District of Columbia and Puerto Rico, as well as having our Digital Pharmacy Accreditation through NABP and LegitScript.com approved. No more waiting in a pharmacy line for 30-45 minutes. We believe saving money and receiving your medication should be easy, and we're here to help!
GoGoMeds (gogomeds.com) has 2,245 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 80 reviews with 2 stars · Clear filters
Diane B.
Posted
lack of response I would appreciate if GoGoMeds would respond about the product they are billing me for. If you can't address my concerns, then please direct me to someone who can. No response is not helpful.
Response from GoGoMeds· Jul 21, 2022
Dear Diane, We will follow up on your comment. Thanks Ron RPh
Sarah M.
Posted
I appreciate the fact this saves my family a lot of money but the service I've received since starting the program about a year ago has not been good. One customer service agent says emailing the prescription is fine and now another one says they are not allowed to accept that. One customer service agent even emailed me that they thought my daughter was taking the same prescription twice with 2 different dosage amounts. Come on.....for a pharmacy your staff needs to be trained better.
Response from GoGoMeds· Jul 9, 2022
Dear Sarah, Sorry for the confusion, both answers are correct depending on who is sending the prescription. It is correct that we cannot take an emailed prescription from the customer but we legally do take an “emailed script” from the physician that is called an e-script. We will explain this to the customer service team so everyone knows to clarify the prescription source prior to answering. Thanks Ron RPh
Sheila
Posted
no changes seen in two weeks however I did experience the bloatness
Response from GoGoMeds· Jun 22, 2022
Dear Shelia, Discuss this with your physician but usually the medication helps most people. I hope you find the same over time. Thanks Ron RPh
yumeka A.
Posted
the doctors from plush care did not effectively describe how you were involved in the process to obtain my plenity meds; i had an online appt with plushcare and was informed once the appt was over, i would receive meds within 2 days; no one told me about GOGo Meds; i wasn't able to set up an account for 2 days which lost time; also, getting in touch with live people is problematic at this point; also, the updates to the page is slow; when I did understand the process, your page kept showing there was no activity on the shipment and that I only had a quote; it was just a little too problematic for me; if i continue plenity, i hope this process gets easier
Response from GoGoMeds· Jun 17, 2022
Dear Yumeka, Now that you are set up, you should find the refill process very easy. If there is a problem, customer service is happy to help. Thanks Ron RPh
Victoria V.
Posted
Emailed customer service because after two weeks of back and forth with gogomeds, I finally got a notification on Monday my order had been processed and was complete. It's supposed to have 2 day shipping, but on Friday when I looked at the site, my order still had not shipped. I emailed customer service but have not heard back. Just want to get these meds started and I feel like disappointment is coming.
Response from GoGoMeds· Jun 17, 2022
Dear Victoria, It appears your prescription did not have all the needed information. We always work with physicians to solve any issue and get the med out asap. Thanks Ron RPh
Jodi
Posted
The pills did not make me feel full. They did not help with my weight loss.
Response from GoGoMeds· Jun 13, 2022
Dear Jodi, Talk with your physician about alternatives. I left a message for you also. Thanks Ron RPh
Debraoah B.
Posted
I was very happy at first. I normally shop all medications through my local pharmacies, However my first shipment was sent to wrong address & to make matters worse, when I called, The Customer Service Representative was rude, annoyed ,and extremely disrespectful. Kindness and compassion is essential .They eventually fixed the situation, But ,I didn’t feel I was valued as a new customer. Moving forward, Im going to my remain loyal ,to my local pharmacy.Sometimes, you just have to stick to what you know!
Response from GoGoMeds· Jun 17, 2022
Dear Debraoah, Sorry that happened but I’m glad we fixed the address problem. I like to think we are the “local pharmacy” online ever since I started the company. Hopefully you try us again, because we do value you as a new customer. Ron RPh
Robin N.
Posted
I have tried plenty for 3-4 months. I have a busy work schedule and my lunch times vary from 11-2pm and I cannot drink water as prescribed at my work station. I have unfortunately not been successful with the program. When I am able to do as prescribed, I do not notice a decrease in appetite.
Response from GoGoMeds· May 31, 2022
Dear Robin, Discuss with your physician the points you bring up for follow up. Thanks Ron RPh
