Bad
252 reviews
GLS CanadaHonesty, pricing, process and quality scores appear once 5 customers have rated them.
At GLS Canada, we connect people and businesses across the country. From parcel and freight delivery to warehousing and logistics, we provide dependable shipping solutions that support growing businesses nationwide. You can count on GLS Canada to deliver with care and consistency..Chez GLS Canada, nous connectons les gens et les entreprises d’un bout à l’autre du pays. Que ce soit pour la livraison de colis ou de fret, l’entreposage ou les solutions logistiques, nous offrons des services fiables qui accompagnent la croissance des entreprises canadiennes. Avec GLS Canada, vos envois arrivent en toute sécurité et à temps.
GLS Canada (gls-canada.com) has 252 customer reviews on Rated Honest, with an average rating of 1.1 out of 5.
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Altair P.
Posted
Delayed delivery, poor communications and awful call center staff…..the online store where I made my purchase used GLS to ship my purchase. This is my first and, hopefully, last time I have to use them!
Mr.bigglesworth
Posted
They admitted they lost my package even with tracking number. After about 15 emails, multiple phone calls and online chats this place they finally admitted it but still waiting to get an email so I can get a refund from the vendor. Absolutely sh#t company and service. This place couldn't deliver a sandwich in a paper bag!
mike N.
Posted
Their site doesn't give me good info to trace a package.need to talk to an agent, waiting time is 13 minutes, been on hold and still on hold for 1h15 minutes. They picked up while writing this. 3 out of 4 boxes were delivered. The 4th box is at their service center for the past 2 months! Horrible. I'm logistics coordinator for my company and I will start the procedures to change courrier.
David G.
Posted
Essayer de joindre quelqu'un pour un retard de 3 semaines. A 3 reprises j'ai tenté de joindre quelqu'un pour savoir où était rendu mon colis. La mise en attente me dit 15 minutes d'attente..... fine je vais attendre ça fait 3 semaines que mon colis est supposé être arrivé. A 3 reprises on me dit en 15 et 18 minutes d'attentes et je me fais raccrocher après 1h53 d'attente. Déjà que je peux pas parler à quelqu'un...... en bon québécois ça met en tabarnak d'attendre 20x le temps dit au départ pour se faire raccrocher sans parler à personne. GLS désolé mais vous aurez jamais de références positives de ma part.
Christine G.
Posted
Delivery driver forged my signature!?! Expensive order requiring signature was shipped through GLS since Canana Post is on strike. I tracked it and parcel was to arrive on Friday. I live in a large building and I arrived as the driver was coming out of the communal, public lobby. He had just dropped off my parcel and had full intentions in leaving it in the lobby. Never asked for my ID or the required signature. Fair enough...I had my parcel. I checked my tracking but it was no longer found. Unfortunately my delivery had to be returned to the shipper and when I received my new tracking number, my old tracking came up. I went through it and was interested in what was in the signature box. The driver had signed my name!! I emailed GLS yesterday with my concern and I haven't heard back. I would never recommend this company.
Josh T.
Posted
Ordered 21 books from book outlet in canada. GLS lost them all. Had to get a refund from bookoutlet. Some of those were gifts. Thanks guys.... i think i will be avoiding bookoutlet from now on after this, and GLS, when possible.
Robin B.
Posted
We never received our parcel. I was promised they would look into it. We never heard from them again. Don’t use them. Deplorable business.
maggy P.
Posted
La pire compagnie de transport que j'ai vue. Pas fiable, ils laissent des notifications de l'heure estimée et à chaque demi-heure il la change, pour à la fin la remettre ou jour d'après et ça peut durer des jours et des jours
