Bad
252 reviews
GLS CanadaHonesty, pricing, process and quality scores appear once 5 customers have rated them.
At GLS Canada, we connect people and businesses across the country. From parcel and freight delivery to warehousing and logistics, we provide dependable shipping solutions that support growing businesses nationwide. You can count on GLS Canada to deliver with care and consistency..Chez GLS Canada, nous connectons les gens et les entreprises d’un bout à l’autre du pays. Que ce soit pour la livraison de colis ou de fret, l’entreposage ou les solutions logistiques, nous offrons des services fiables qui accompagnent la croissance des entreprises canadiennes. Avec GLS Canada, vos envois arrivent en toute sécurité et à temps.
GLS Canada (gls-canada.com) has 252 customer reviews on Rated Honest, with an average rating of 1.1 out of 5.
Showing 242 reviews with 1 star · Clear filters
Harvey L.
Posted
First and last time with GLS! Late by hours for a pickup! Also impossible to get a hold of anyone with average wait time of 1 to 1.5 hours on the phone! When I did finally talk to operator, just promises that the driver would be there. First 15min away, then 3 hours later still nothing. Finally picked up after hours of delayed wait. Worst company ever and never again!
Isabella C.
Posted
One of my big challenges in life is trying to figure out what shipping company someone uses before I make a purchase. What is absolutely true is that Canada has some of the most abominable untrustworthy incompetent shipping services. GLS is one of them. No one to contact long phone weights closed on the weekend. I have repeatedly received the message only through checking mine you oops something has gone wrong. Oops something has gone wrong for four days in a row. there’s no way to figure out what’s happening. I can’t re-order. I’m just stuck in limbo as some unknown mistake is happening. The package was travelling inside the province. It was scheduled to arrive the next day after ordering and it’s been a week please if you are a business considering your options in terms of shipping don’t go with any of the small Quebec based companies. FedEx might be more expensive, but it is absolutely reliable please I beg you don’t take the Risk
So G.
Posted
Terrible service, everyday for a week I had messages saying they would deliver, then I would get back in the warehouse, then the next day another email saying today is the day hourra, then back in the warehouse. Complain to the company and the support i hopeless...
D W.
Posted
Almost inconceivable that a company would use this service in 2025. Horrible experience and customer support.
Dave W.
Posted
2 days straight claim good news delivery today give times change then still no delivery terrible
KMB
Posted
I ordered a part and they had it shipped to Ottawa, when it landed at there warehouse in Ottawa, the part went missing. I emailed them and they said they escalated the matter but now are ignoring my emails and getting thru by phone is unreal. I have delt with other companies and all went well but GLS is the worst to deal with. I wish the company i purchased from didn't send it with this company...
Lindsay
Posted
I never received my package. I believe this company should not be in business.
Freedom L.
Posted
Scheduled a pick up. 3 days later, still no pick up. These clowns are the worst of all courier companies. DO NOT USE.
