Poor
127 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GlassesOnWeb.com is your trusted online destination for high-quality designer eyeglasses and sunglasses. We specialize in providing an extensive selection of frames from top designers, making it easy for you to find the perfect pair from the comfort of your own home. Our goal is to make designer eyewear affordable for everyone without compromising on style or quality.In addition to offering a wide range of premium frames, we also provide custom prescription lenses tailored to your specific needs, ensuring that you receive both clarity and comfort. With a focus on offering competitive prices and exceptional customer service, we are dedicated to helping you access the eyewear you love at a price you can afford.Whether you're looking for stylish eyeglasses or protective sunglasses, GlassesOnWeb.com delivers the latest trends and timeless designs, all backed by our commitment to quality and customer satisfaction.
Glassesonweb (glassesonweb.com) has 127 customer reviews on Rated Honest, with an average rating of 2.2 out of 5.
Showing 85 reviews with 1 star · Clear filters
Sean B.
Posted
Glasses were not what I needed… I called and customer service was not good and not helpful. No need in elaborating… I returned them the next day and took my lumps in the money loss. Sadly won’t do business with them again.
Alby
Posted
Was sold 2 pair of fake Persol frames. Crooks. Reported to BBB.
Annoyedcustomerlvnv
Posted
Ordererd on Dec 30. Got excuse after excuse for why the delay. Only today, 1/13, they tell me the frames are not available even though they said they would ship by end of this week. This company is pure fraud. I was able to cancel the order but put a dispute on my CC just in case.
Ed T.
Posted
Shoppers beware! I ordered eyeglass frames. Ten days later I was emailed that they no longer carry this frame and my money would be refunded in 24 to 48 hours. Of course that never happened. They just kept my money. I don't thing this is a eyeglass store just a front to steal your money. Scammers
Steve E.
Posted
These people are despicable, miserable liars. Every time you call customer service or send an email, one of the liars will say, "I've got to check with the lab". Then he'll get back on the phone with you and lie about how the lab says your glasses will be shipped the next day. They've done this to me the times now, three days in a row. I'm ordering a refund tomorrow. If your search led you here, believe every rotten review of this disgusting liar company. They are the worst. Glassesonweb are nothing but two-bit liars, shameless, disgusting, bold-faced liars. Nothing more. Avoid at all costs.
Rick M.
Posted
I bought prescription glasses, they arrived and were incorrect. Their customer service was horrible, they offered a change after a $10 dollar shipping and 15% restocking. Joke of a company, don't even trust them to send back my unusable glasses. Save yourself any grief and don't trade with this business!!!
Jo H.
Posted
Unpleasant experience. Ordered Coach eyeglasses. Was told all purchases were refundable which was important because I knew I may need to try several pairs for the right fit. The eyeglasses did not fit well. When I asked how to return them I received a long email. There is a $10 charge if I wanted to exchange them for another pair and a $15 restocking fee. I paid $10 to return them. Misleading website. Will never shop there again.
Celine D.
Posted
Scam!!!they stealing money from credit card🚨🚨🚨
