GiftYaReviews of giftya.com

Administration & Services
495 Mansfield Avenue, Pittsburgh, Pennsylvania

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3.8

Average

558 reviews

GiftYa3.8Average

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About GiftYa

GiftYa makes sending and receiving digital gift cards easier than ever. Instead of traditional plastic cards, GiftYa allows you to text personalized gift cards in just a few seconds. Use GiftYa as a fast, flexible, and thoughtful way to celebrate any occasion or send a last-minute gift. Whether it is for a birthday, holiday, or just a simple thank you, GiftYa is changing the way people give. You can choose from a wide range of popular options to send gifts, including everyday favorites like Visa, Amazon, and DoorDash. There are also thousands of national and local retailers, restaurants, and experiences. Shoppers can browse, select, and send e-gift cards instantly by text message, email, or social media—no waiting, no shipping, and no hassle. Recipients love the flexibility of receiving a GiftYa. It can be connected directly to their debit or credit card for seamless spending - meaning they can use the gift card at any store they want. This eliminates the need to carry a separate card and ensures funds are never forgotten or wasted.

GiftYa (giftya.com) has 558 customer reviews on Rated Honest, with an average rating of 3.8 out of 5.

Also known as: giftya.com
Website: giftya.com
Category: Administration & Services
Location: Pittsburgh, Pennsylvania
Listed on Rated Honest: 2026

GiftYa reviews

Showing 20 reviews with 2 stars · Clear filters

Jolie
Posted Jun 21, 2026
I ordered two cards but only one was delivered.
I ordered two cards. One was delivered successfully but the other wasn’t. When I sign on to your site and enter the order number, it says it is not found. I am now out $50. It is frustrating that I can’t speak to someone to get this rectified. I may have entered the wrong phone number for delivery. I can be reached at 217-260-8915. The transaction has already gone through my bank.
Response from GiftYa· Jun 22, 2026
Hi. Our Customer Service Agent (Joe) has assisted you, but please let us know if we can be of any further help! Have a great day! Russell D (Dir Customer Service)
Dominique M.
Posted May 31, 2026
My last transaction didn't work.
My last transaction didn't work.
Response from GiftYa· Jun 1, 2026
We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at [email protected] Russell (Dir Customer Service)
Nicole C.
Posted May 27, 2026
I have no idea if my gift was received.
I have no idea if my gift was received.
Response from GiftYa· May 27, 2026
We are very sorry to read about your experience! Please get in touch with our support team so we can immediately assist you at [email protected]. Please can you provide the order ID if available? We will ensure you get your gift! Russell (Dir Customer Service)
customer
Posted May 26, 2026
Couldn't open card
Couldn't open card. Had to send to.house. could have bought a card
Response from GiftYa· May 27, 2026
We are very sorry to read about your experience! Please get in touch with our support team so we can immediately assist you at [email protected]. Russell (Dir Customer Service)
customer
Posted May 17, 2026
They make it difficult and confusing to…
They make it difficult and confusing to redeem their cards. I gave my mom a card for Mothers Day and when she tried to redeem it has her add the money to her bank account and when she tried to use the money it wasn't there. Their redemption choices costs a fee. No worries, I will use a different company next time.
Response from GiftYa· May 19, 2026
Thank you for sharing your feedback, and we’re truly sorry for any frustration this caused. Our goal is to make gift redemption as easy and secure as possible. Linking a debit or credit card is just one option—it’s never required, but we recommend it because it offers added peace of mind: • Security: Card-linked gifts can’t be lost, stolen, or misused. • Convenience: They never expire, and all funds are fully available for use. We completely understand that this method may not be everyone’s preference, which is why we provide other redemption choices. If you or your recipient need help or have any questions, please don’t hesitate to reach out to us at [email protected]. We’re here to make sure your experience is a positive one. Russell D (Dir Customer Service)
Allan G.
Posted May 11, 2026
Having to pay a fee to give a gift????
Having to pay a fee to give a gift????
Response from GiftYa· May 12, 2026
Hi. In many cases, fees are charged depending on the type of card you purchase. If you have any questions, please get in touch with us at support@giftcardgranny so we can assist you with the option to reduce fees. Russell D (Dir Customer Service)
leanne Y.
Posted Apr 16, 2026
Outrageous fees
I purchased about 15 e-cards. The fee they charged was astronomical. I wish I had paid closer attention and went to a different vendor. Outrageous.
Response from GiftYa· Apr 16, 2026
We are very sorry to read about your experience! We value all feedback! I have requested your details via this review so we can look into this case in more detail. Russell (Dir Customer Service)
Ryan W.
Posted Feb 19, 2026
There is one major flaw that is very annoying
I tried sending a Giftya to someone who doesn't have mobile. Unfortunately, due to the requirement of mobile number for accounts instead of email even if the sent using email, they were not able to redeem it. When I changed the recipient, I also cannot redeem it for the person I was sending it to because of issues and the system not allowing self gifting. I understand not being able to self gift. However, the requirement of having a mobile number feels absurd because you should be able to use both mobile number or email two step confirmation to redeem the card. Gave two stars because I understand my situation was unusual. Could've given one due to how much time I spent to get no results on this app. Some dollars down the drain
Response from GiftYa· Feb 19, 2026
Hi. Thank you for this feedback and we apologize for the negative experience. Yes, a mobile phone is required, which protects buyers and recipients. We take feedback seriously and we will provide this information to our product team. We will certainly ensure you are refunded under these circumstances. If you have not received support, please email us at [email protected] Russell D (Dir Customer Support)

GiftYaReviews of giftya.com

Rating breakdown

What customers rate

About GiftYa

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GiftYaReviews of giftya.com

Rating breakdown

What customers rate

GiftYa reviews

I ordered two cards but only one was delivered.

My last transaction didn't work.

I have no idea if my gift was received.

Couldn't open card

They make it difficult and confusing to…

Having to pay a fee to give a gift????

Outrageous fees

There is one major flaw that is very annoying

About GiftYa

More in Administration & Services, Pennsylvania

TherapyNotes, LLC

Toondra

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American Tenant Screen

GiftYa reviews

I ordered two cards but only one was delivered.

My last transaction didn't work.

I have no idea if my gift was received.

Couldn't open card

They make it difficult and confusing to…

Having to pay a fee to give a gift????

Outrageous fees

There is one major flaw that is very annoying