Excellent
577 reviews
GFF BrokersHonesty, pricing, process and quality scores appear once 5 customers have rated them.
GFF Brokers is an evolving next generation brokerage firm. The GFF Team consists of multiple industry veterans from Brokers to Support Staff. As an NFA Member and a registered IB with the CFTC, GFF Brokers powers through the industry by providing low-cost futures and forex trading backed by quality customer service, industry expertise, and a growing array of trading platform offerings.
GFF Brokers (gffbrokers.com) has 577 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 13 reviews with 3 stars · Clear filters
Samion O.
Posted
NOTHING TO SHARE --- COMPLIANCE MARK THAT IS TOO GENEROUS--USUAL STAF .
Response from GFF Brokers· Jul 8, 2019
Hi Samian, thank you for taking the time to provide your feedback. Our goal is always to provide 5 star service, so please let us know what we can do to improve your experience.
Zac
Posted
I have been waiting for a demo user name & password for more than 2 weeks now. As a business u need to prioritize customer needs ASAP
Response from GFF Brokers· Mar 26, 2019
Our goal is 5 star service and same day delivery of demo requests. However, please be aware that we do not own all of the more than 20 trading platforms that we support, and there are times when one of our platform providers has technical issues and is temporarily unable to offer platform demo. If this is the case, we would be happy to offer you a demo of an alternate platform.
Thomas L.
Posted
i am only new but i have recieved good help from Gff
Response from GFF Brokers· Dec 10, 2018
Hi Thomas, thank you for submitting a review.
Joseph M.
Posted
I didn’t appreciate getting a call everyday to send in my documents or how I’m finding the program. Email would’ve been okay but a call is too much. And annoying
Response from GFF Brokers· Nov 5, 2018
Hi Joseph, thank you for submitting a review. We will make a note on your account that email is your preferred method of communication, and we apologize for any inconvenience.
Bipinkumar L. S.
Posted
When there is very high volume in the market, the platform gets frozen
Response from GFF Brokers· Sep 6, 2018
Our goal is to provide 5 star service to all of our customers. Please call our office and speak to your broker; he/she can assist with switching to a different trading platform. We are an IIB with relationships with multiple FCMs, so we are able to offer multiple trading platform options through different data feeds. We hope to find a good solution for you.
