ZealthyReviews of getzealthy.com

Phone app doesn't work, I get emails that I have messages but nothing there, my coach doesn't keep in touch with me and our website is horrible. I am very disappointed

Poor communication. May 16th order it's now July 1st...unacceptable.

Failure to respond. In 2024, I received glp-1 from you. I have been on Medicare for 6 years. I was asked, by you, to renew my membership to be told I was not eligible for service. I’m still waiting for my refund.

The onboarding process is smooth and easy to navigate — health assessment, clinician review, outreach from coaches, etc. First prescription arrives quickly. That’s when things go off the rails. Once your membership fees are in hand, customer support takes a nosedive. Days pass with no response from the care team, even on important issues. When you do get a response, it’s a non-answer that “must be escalated to the pharmacy team, who will respond in 1-2 business days”. You’ll never hear from the pharmacy, and the next agent to respond will tell you the exact same thing. Your refills will be ordered, and they will certainly charge you for them, but the pharmacy doesn’t ship and no one can explain why. You’ll be entirely out of medication while waiting another 1-2 business days for the next non-answer. But don’t worry, you’ll get plenty of marketing messages from Zealthy in the meantime, encouraging you to try / buy new medications. Would not recommend to anyone who values their health.

Price goes up every month for the same amount of medication.

Can’t reach him at customer service they overcharge you then they ignore you. I have been ghosted after paying $635 for a six month supply and the same month. They charged me $235 and a week later $199 for the medication and now in five days, they wanna charge me for $135 for the membership fee

Zealthy can't be trusted. They pretend to be selling you a weight loss drug, and they gather tons of your personal medical information. They collect your payment info midway through the process, so they can bill you even if you don't complete the application (I didn't complete it and they billed me for 'membership', something I never wanted and didn't know I was applying for, not until the last box which said "By proceeding, you confirm that you're aware that the compound GLP-1 is not included in the price of membership" I got a sick feeling when I read that box, knowing that this was a rip-off! I never checked the last box or finished the application, but the bastards billed me! Not for weight loss drugs, but for a membership to Zealthy. Now I am trying to get my money back and warning others not to go anywhere near this scam company. It is fraud and robbery, preying on the over weight and the elderly. BTW, you can see the sweet reply they made to this review below. It looks so sincere, but they send me emails like this too, and no matter what you do, they will not refund or cancel your membership (that you never intended to even have). SOLUTION: If you get tangled-up with Zealthy or a similar on-line creeps, just call your credit card company and explain the situation to them, they will refund your money and will make sure that Zealthy can't bill you ever again. It is that easy. I hope you found my review useful, I gave you all the info and the truth as I experienced it.

Do NOT use this company. You do so at your own peril. Everything is horrible about this company. They are deceptive in every aspect. They don't have poor customer service because they have NO customer service. They say they do, but they don't. Do not, do not, do not, do not, do not use this company!!!!!!!!!!!!!!!! Go to Orderly Meds.