ZealthyReviews of getzealthy.com

I’m trying to refill my prescription and I’m getting ignored. I’m told I haven’t any medicine left, but I still have 3 months left.

I still have not received a return phone call from over a week ago in reference to changing my medication from injection to oral.

Zero stars if I could. Trouble signs from day one — robocalls and emails that didn't make sense. I put in for a renewal, and they emailed saying they couldn't review my prescription because I had a few days left on it. Fine. In that window I changed my mind about the GLP medication and opted out, canceling my membership. I got a message saying I'd need to reactivate to get any support going forward — also fine, I thought that was the end of it. A few days later I was billed over $1,000 for a prescription refill I never approved, at a dose I never approved either — despite having already canceled. I've called and gotten nothing. I've emailed and gotten someone who wouldn't help. I've provided all the information they've asked for. I'm out over a thousand dollars and this company has gone completely silent. It's been a black hole — no one gets back to me.

I have been trying to get my prescription filled since July 10, but I am unable to submit the request through either the Zealthy app or website. I have cleared my cache and cookies and tried multiple browsers, but the issue persists. In the past, Zealthy has helped when I experienced technical problems. This time, however, they have not offered any alternative way to process my prescription—such as having the provider call it in or approving the prescription request sent by my pharmacy. It has now been over a month since I first requested assistance, and none of my contact attempts over the past two weeks have received a follow-up. Going more than a month without access to a prescribed medication because of a technical issue—and then receiving no meaningful assistance or response—is completely unacceptable.

Very bad experience you pay for 3 month supply and when you need refill your medication they sending you some link to made payment again it’s not giving you any other option I’m keep calling them for my second refill they just keep Lying and sending me some link to made payment again,very disappointed

Very unfortunate experience. Each month my medication has been delayed however this past month it was delayed almost a month and no one would give me an explanation as to why. I paid for a refill to be overnight on 7/8 and I still haven’t received the medication as of 7/29. I do not recommend at all.

Avoid at all cost. Write to every federal agency you can. These rip off companies stole my money for services never rendered. They refuse to refund me for the services they refuse to render. Do not purchase from them or their 8 companies.

Do not do business with this company. I signed up in January 2026 for what was advertised on their sales page as a $249 one-time purchase of a 30-capsule "oral tirzepatide" product. The page explicitly stated "One-time payment in full" and "No additional costs." Nothing disclosed any bundle, membership, or subscription. On the same day, Zealthy also charged my card an additional $615 that I never authorized and was never shown at checkout. I only discovered that charge months later when my credit card's fraud department flagged two later unauthorized charges of $349 each. I cancelled by phone shortly after receiving the January shipment. The rep confirmed verbally, but I never got the promised confirmation email. Their online cancellation portal was broken — every attempt looped me back to a reorder screen. I followed up in writing. Despite all of this, they billed me $349 in April and $349 in May, appearing under multiple merchant names (ROEN HEALTH, V*FITRX, Zealthy). Their BBB response tried to reframe the January charges as a "three-month bundled membership" — directly contradicted by the actual sales page. In the same response, they finally confirmed my subscription is cancelled, but refuse to refund any disputed charges. Buyer beware: this company is the subject of an active FTC/DOJ enforcement action (United States v. Robertson et al.) for exactly this pattern — undisclosed subscriptions, unauthorized charges, broken cancellation. FDA has issued two warning letters (Sept 2025, Feb 2026) about false claims regarding their compounded drug products. BBB shows 2,434 complaints. I am pursuing refunds through Chase, the FTC (Report #202410533), and my state attorney general.