Excellent
464 reviews
gettacarHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to gettacar! Gettacar makes car buying easy and fun. We save you time and money by alleviating the need of going to a car dealership and haggling for a price. You just go to gettacar.com, choose a car, pick your terms and we’ll deliver it for free. We work with the most reputable lenders in the industry to ensure you get the best terms available. Since we own and recondition all of our vehicles, you can be sure that they are certified and receive a 158 point inspection. At gettacar, you test drive before you commit and you get 7 days to try it out to make sure it fits your lifestyle. On top of that, we also give you a free 90 day, 4,500-mile warranty so you have peace of mind.
gettacar (gettacar.com) has 464 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 50 reviews with 4 stars · Clear filters
Marvin Burton J.
Posted
Some repairs not realized upon initial purchase but staff was quick to correct and communicated well.
Response from gettacar· Aug 24, 2021
Hi Marvin - Glad to hear your car is running well! We'd be happy to help any friends or family you send our way. You'll both receive $250 when their car is delivered. Welcome to the gettafam!
Luis C.
Posted
I liked using this service as it was very easy to find the most approriate variant for me. The choice is huge and the employees are very amicable and friendly.
Response from gettacar· Aug 23, 2021
Hi Luis - Thanks for leaving a review, we're happy to hear you enjoyed purchasing a car through us. We'd love to help any friends or family get into a car, if you refer them you'll both receive $250 upon delivery. Welcome to the gettafam, and enjoy your new car!
Mark C.
Posted
Up to delivery things were extremely good. After which , none of my emails or text have not been answered. No follow up from your company after the week long test drive. Where did everyone go??
Response from gettacar· Jul 30, 2021
Thanks for letting us know Mark and we're glad to know delivery was great! We'll be reaching out to ensure we've answered all your questions, but we're here if you need us, 888-600-7622. Of course we'd love to help anyone else you know who's in need of a new car. When their new car is delivered you'll each receive $250 Welcome again to our gettafam and enjoy the new car!
Krystal C.
Posted
Update! I purchased my car back in April and I am still waiting for my plates and registration! I am playing phone tag, and there is never a clear answer! Fustrated and annoyed.
Response from gettacar· Jul 20, 2021
We're looking into this situation Krystal and once we receive an update please expect a call from our team with the status. We apologize for the delay and are working with the CT DMV for the resolution.
Amy B.
Posted
Found the car of my dreams, sales was pretty smooth. Delivery, a mess, finally went and picked it up myself (luckily I don't live far). Their title department sat on my paperwork until 3 days AFTER my temp tags expired, now 4 weeks later I STILL don't have my tags and either have to drive illegally with expired tags or risk a ticket. I've been REALLY patient, but this is inexcusable. I'm about ready to tell them to come pick up their car. I've never had this kind of issue getting tags (especially since the issue was on their end) - I'd have been better off paying MORE money for a car at a real dealership. (I'm STILL waiting on tags and something more than 'I'm sorry'). UPDATE: I've amended my review from 1 star to 4 stars ... although I had issues (maybe the perfect storm of them), I will say that Anthony and Rob (customer service) were very helpful in trying to get all the issues resolved as quickly as they could. Additionally, I've spoken with Rob about how all this could be a learning opportunity to improve the process. I like a company that recognizes gaps in the system and take responsibility, and then wants to improve.
Response from gettacar· Jul 16, 2021
Amy, we certainly want to correct the issue, please expect a call from our team to discuss the situation and how we're proceeding in correcting the problem.
livingondaedge
Posted
Enjoyed the conversations w/ Mike McM - yes multiple - before I pulled trigger and no pressure. Delivery was smooth - Rashad? Went over the car better than the owner manual. Paperwork, missed forms / e-signatures - backup insurance - Not used to that in a dealership but I'll trade that hassle for the 7-day test drive and time to let my mechanic go over the vehicle
Response from gettacar· Jul 6, 2021
We're happy to hear it! We would love to help anyone else you know who's in need of a car, should they get a new car delivered you'll each get $250. We're glad you choose us, enjoy your new car!
schangler J.
Posted
Great customer service and I love the car
Response from gettacar· Jun 17, 2021
Thanks so much for letting us know, we appreciate it! Don't forget to relay how awesome the experience was and anyone who buys a car that you refer, you'll each get $250! Welcome again to our gettafam, enjoy the new car!
Hanna D.
Posted
got me a fast and good car for my trip, but it took a little too much to do all the formalities but it was ok, thanks to my agent.
