Excellent
216 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Livewire provides a wide range state-of-the-art technology integration services and prides itself on quality products, quality installation, and excellent customer service. We are Home Technology Made Simple.Henry Clifford founded Livewire in 2001 to meet the growing demand for technologically integrated homes and businesses. Through hard work, honesty, and quality craftsmanship, Livewire has become the premiere technology integrator in Central Virginia. Livewire’s installation and service techs have years of experience and a wide range of technological, construction, and electronic certifications. The quality of their craftsmanship is the reason 80% of Livewire’s business comes through customer referrals.
Livewire (getlivewire.com) has 216 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 180 reviews with 5 stars · Clear filters
Ed
Posted
Over the past few years I have used Livewire several times for different installation needs. They are professional, prompt and do a very nice job. I will use them again and recommend them to others. ESP. 04/14/15
Glenn
Posted
Technician (Jonathan) arrived on time to sync universal remote to new FIOS set top box. The issue was resolved quickly and Jonathan volunteered to answer any other home theatre and related questions during his one hour service time. This was the second time Jonathan has done a service call to our home, and both times his has been very professional, knowledgeable, and helpful. He is a great service rep and Livewire has been very good to work with.
Rick C.
Posted
Livewire provides quality products and good salesmanship. But I am particularly impressed with the installation and service. My technician was Jeff Oberle. Jeff is knowledgeable, professional and friendly. He demonstrated patience in illustrating the operation of the system and responding to what must have seemed like repeated questions about the function of the system. I recommend Livewire and highly recommend Jeff Oberle.
Dave
Posted
It took several iterations to get the design of my system the way we wanted it because I did not fully understand all of the options. Salesman was patient but I now wish we had installed longer HMDI cables for our family room to be more compatible with our furniture and had added pass thru's at one other location to hide wiring. Technicians that installed systems were very polite,efficient,knowledgable and professional. Explained surround sound, television, and security systems that they installed. When an IR sensor was not working company was quick to respond and correct.
Barbara
Posted
On time, polite, good experience.
Richard
Posted
The whole process was very smooth starting with the design, quoting and finally the installation. Technician was extremely knowledgeable and focused.
Steve
Posted
Livelier sent two technicians to my home to help sort out some complicated wiring for a multi-room stereo system, bringing our capabilities up to current standards with WiFi digital capabilities over older equipment. The guys were on time, very efficient with their time and completely effective in making the requested updates/changes. We are completely satisfied with their work as they ensured that everything worked as expected before leaving the site. It's challenging to marry older audio tech with newer devices to bring the functionality of both to a home. These guys deliver. I highly recommend Livewire.
Sharon
Posted
This was honestly one of the best service experiences I have ever had. From the initial call to Brad to place the order, the follow up from Henry, Brad and Scott, and the actual service by Mark! Mark stayed at our house until we had thoroughly tested the remote and asked every question possible. He made adjustments based on our feedback quickly and then had us retest! Overall this is a very customer focused company end to end.
