Gem Jewelers Reviews | Read Customer Reviews of gemjewelersco.com

Gem Jewelers Reviews | Read Customer Reviews of gemjewelersco.com

Gem Jewelers reviews

Showing 275 reviews with 5 stars · Clear filters

Dani
Posted Feb 11, 2026
Wedding ring upgrade - 5/5
I found Hanna on social media and worked with her to create my dream upgraded wedding ring and its absolutely perfect! She was so easy to work with and made the process so simple, loved every part of it (especially the ring). Thank you!!
Response from Gem Jewelers· Jun 22, 2026
Thank you for the feedback, Dani. We'll let Hanna know she helped bring your dream wedding ring upgrade to life and made the whole process feel effortless. We're so glad you loved every part of it, especially the ring! We look forward to welcoming you back to Gem Jewelers Co. soon!
Report
Shannon D.
Posted Feb 11, 2026
Amazing experience with Gem Jewelers
Amazing experience with Gem Jewelers! Their customer service is truly awesome - timely communication, super helpful and stress-free. I absolutely love my diamond tennis necklace and bracelet. Highly recommend!
Response from Gem Jewelers· Jun 22, 2026
Thank you for the feedback, Shannon. We're so glad your experience was smooth and stress free from start to finish. It's wonderful to hear you absolutely love your diamond tennis necklace and bracelet. We look forward to welcoming you back to Gem Jewelers Co. soon!
Report
Sara K.
Posted Jan 20, 2026
Graduated Tennis Necklace
I could not be more happy with my 15 inch 4 carat graduated tennis necklace. The customer service at Gem Jewelers was very helpful and responsive to all my needs. I’ll definitely be purchasing from them again.
Response from Gem Jewelers· Jun 22, 2026
Thank you for the feedback, Sara. We're so glad our team could be helpful and responsive every step of the way. It's wonderful to hear you're so happy with your 15 inch 4 carat graduated tennis necklace. We look forward to welcoming you back to Gem Jewelers Co. soon!
Report
Rak
Posted Jan 3, 2026
I got myself a a 3 prong tennis…
I got myself a a 3 prong tennis necklace from Gem jewelers for Xmas. I absolutely love love my necklace, wear it everyday everywhere. It does NOT flip unlike other ones I have bought and returned. Joe is an amazing person: so communicative, kind, and quick! A true professional. I am already planning on getting couple of more bracelets! Thank you Joe❤️
Response from Gem Jewelers· Jun 22, 2026
Thank you for the feedback, Rak. We'll let Joe know his communication and kindness made your experience truly memorable. We're so glad your 3 prong tennis necklace stays put and that you're loving it every single day. We look forward to helping you find those next bracelets at Gem Jewelers Co. soon!
Report
Katie
Posted Dec 28, 2025
This is the second time I’ve ordered a…
This is the second time I’ve ordered a custom piece from Gem Jewelers and it’s been a seamless process from start to finish. Christine was extremely helpful in navigating the details of the transaction and keeping me informed during the manufacturing and shipment stages. Once ready, the earrings shipped quickly and securely, just in time for the holidays! I will order again! Thank you
Response from Gem Jewelers· Jun 22, 2026
Thank you for the feedback, Katie. We're so glad Christine could make your second custom experience just as seamless as the first. It's wonderful to hear she kept you informed every step of the way and that your earrings arrived just in time for the holidays. We look forward to welcoming you back to Gem Jewelers Co. soon!
Report
Donna
Posted Dec 22, 2025
Bracelet
I recently received my order, absolutely beautiful!! I communicated with Christine wanting a few requests. She was an absolute pleasure to work with! Timely communication, knowledgeable, and above all patient with all my questions. Thank you Christine! I will definitely do business with Gem Jewelers with my future dream purchases!
Report
Вікторія Х.
Posted Nov 23, 2025
Gem Jewelers impressed me with their…
Gem Jewelers impressed me with their combination of quality, transparency, and customer care. The company offers certified natural diamonds and creates jewelry that looks refined and thoughtfully crafted. I appreciate their lifetime warranty and flexible payment options, which show confidence in their products. Customer reviews highlight fast service and genuine attention to clients’ needs. Overall, Gem Jewelers feels like a reliable and professional brand worth trusting.
Report
Amanda
Posted Nov 16, 2025
THANK YOU CHRISTINE
THANK YOU CHRISTINE! BEAUTIFUL EARRINGS! I finally will wear earnings everyday! ❤️❤️
Report