Gem Jewelers Reviews | Read Customer Reviews of gemjewelersco.com

Gem Jewelers Reviews | Read Customer Reviews of gemjewelersco.com

Gem Jewelers reviews

Showing 275 reviews with 5 stars · Clear filters

Jay
Posted Mar 31, 2026
amazing buying experience
Jessica made my buying experience very pleasant and easy. Bought a 2 karat tennis bracelet that looks amazing and my now wife loves. There was a small issue with the diamond stuff promotion but Jessica ironed it out so easily. I’ll be buying again down the road!
Response from Gem Jewelers· Jun 22, 2026
Thank you for the feedback, Jay. We'll let Jessica know she made all the difference in turning a smooth purchase into an even smoother resolution. So glad your wife loves her 2CT Tennis Bracelet and we look forward to welcoming you both back to Gem Jewelers Co. soon!
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Raphael G.
Posted Mar 29, 2026
I purchased a diamond eternity band and…
I purchased a diamond eternity band and it came out beautiful. My wife absolutely loves it! The service was amazing and they guided me through all my questions. Everything was handled smoothly from start to finish. It was an amazing experience and I highly recommend.
Response from Gem Jewelers· Jun 22, 2026
Thank you for the feedback, Raphael. We're so glad the diamond eternity band came out beautifully and that your wife loves it. It's wonderful to hear the entire process felt smooth and well guided from start to finish. We look forward to welcoming you both back to Gem Jewelers Co. soon!
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Ben
Posted Mar 26, 2026
Best decision
I heard about gem jewelers from a relative, so I decided to try them out and I am so happy I did! Their professionalism and customer care was amazing with quick responses, patience and guidance with my purchase. The earrings I got are gorgeous and just as described and am very happy with them! I am looking forward to doing more business with them in the future
Response from Gem Jewelers· Jun 22, 2026
Thank you for the feedback, Ben. It's wonderful to hear the earrings are just as gorgeous as described and that our team could guide you through the process with care and patience. We look forward to welcoming you back to Gem Jewelers Co. soon!
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Robin G.
Posted Mar 19, 2026
The salesperson that I was given was exceptional
The salesperson that I was given was exceptional, there was no thing as "too many questions". Every question I asked was answered, and help was available at every step of the purchase. I just picked up my bracelet after only seeing it only online and wow was I happy!
Response from Gem Jewelers· Jun 22, 2026
Thank you for the feedback, Robin. We love hearing that no question was too many and that our team was there for you at every step. That moment of seeing your bracelet in person for the first time and being wowed is exactly what we aim for. We look forward to welcoming you back to Gem Jewelers Co. soon!
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Eric L.
Posted Mar 18, 2026
Jessica and the team were great
Jessica and the team were great. Easy to work with, reliable, and on top of it. I’ll be buying again from these guys.
Response from Gem Jewelers· Jun 22, 2026
Thank you for the feedback, Eric. We'll let Jessica and the team know their reliability and easy going approach made a great impression. We hope you're enjoying your eternity band and we look forward to welcoming you back to Gem Jewelers Co. soon!
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Anaid M.
Posted Feb 19, 2026
Great quality, price and customer service.
I bought a beautiful tennis necklace with the best price on the market but it was short, so I contacted them to resize it and Jessica helped me with it. She was so helpful and responsive. It was really easy to send it back.
Response from Gem Jewelers· Jun 22, 2026
Thank you for the feedback, Anaid. We're so glad Jessica could make the resize process easy and stress free for you. That's exactly the kind of after purchase care every customer deserves. We hope you're loving your tennis necklace now that it fits perfectly and we look forward to welcoming you back to Gem Jewelers Co. soon!
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Tiara
Posted Feb 17, 2026
I had the pleasure to work with Jessica…
I had the pleasure to work with Jessica for a customized 3CT 4 Prong Natural Diamond Tennis Bracelet 14K Solid Gold that I purchased for my Man on Valentine's day. Jessica was very responsive which resulted in a very seamless transaction. I received the bracelet on time and it was beautiful!!! Much appreciated and I will continue to purchase my jewelry from Gem Jewelers Co :)
Response from Gem Jewelers· Jun 22, 2026
Thank you for the feedback, Tiara. We'll let Jessica know her responsiveness made all the difference in getting your customized diamond tennis bracelet delivered right on time for Valentine's Day. It sounds like it was the perfect gift! We look forward to welcoming you back to Gem Jewelers Co. soon!
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JT
Posted Feb 17, 2026
Perfect piece, price, service.
I did quite a bit of research looking for a good quality piece at a reasonable price. Jewelry prices have gone through the roof lately. Gem Jewelers provided just that, exactly what I wanted at a very good price- additionally, the attention to customer service was very good. When the necklace arrived, I was very pleased. Another key factor is their anti-flip design. The necklace sits perfectly. VERY happy!
Response from Gem Jewelers· Jun 22, 2026
Thank you for the wonderful feedback! We're so glad your research led you to us and that we could deliver exactly what you were looking for at a great value. It's wonderful to hear the necklace sits perfectly with our anti-flip design and that you're very happy with it. We look forward to welcoming you back to Gem Jewelers Co. soon!
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