Geartrade.comReviews of geartrade.com

I bought hiking poles and I couldn’t figure out how to use them (not twist to lock like my previous set). Customer care emailed with me multiple times and found how-to videos that showed me how they worked. I’ve ordered several times and always had a good experience. Sometimes the color description is off a little bit (I got a shirt I would call more olive than grey) and there is a fee to return if you don’t choose package protection- but everything is as described and it is great to find used gear!

Made 2 prior used snowboard purchases and item was exactly as described, no issues. Found a snowboard that I was in search of for a few years still "New in Wrap" Condition was Excellent with the only note "top sheet has chips from storage" Bought in September, Season in So Cal doesn't begin until late Nov/early Dec. When the snowboard arrived, I pulled it out of the box, did a quick exam, saw the deck chips and being it was still wrapped (in kind of a blurry/dirty wrap), thought nothing of it and slid it back in the box. Fast forward 2 months, now that the season is here - I pull it out of the box and tear off the wrap, topsheet has tons of scratches and multiple binding markings. Edges are all chewed up and scraped, some parts even rusted. Base has a core shot and lots of scratches like it was ridden over rocks. Board was definitely a demo or rental. I know there is a 14 day "no questions asked return policy", but given the snowboard was wrapped (is a blurry/murky wrap) and given the description, I trusted it was a new snowboard, not a used demo or rental that someone shrink wrapped and sold as "Excellent - still in wrap" Update - Kayn from GearTrade came through by sending a free return shipping label for a full refund. My trust in GearTrade has been restored.

I had an amazing experience buying the Henderson 5mm L/S Short Wetsuit – Men’s through GearTrade. From start to finish, everything was smooth, transparent, and exceeded my expectations. The listing was incredibly accurate and detailed — clear photos, thorough description, and honest condition notes. I knew exactly what I was getting before I clicked “Buy.” When the wetsuit arrived, I was honestly blown away — it looked virtually brand new. No weird smells, no signs of wear, super clean inside and out. If they hadn't said it was used, I would've thought it was new-old stock. If you’re on the fence about buying used from GearTrade — don’t be. This wetsuit purchase proved to me again that it’s one of the best spots online to score high-quality gear at a great price. Highly recommended!

I had mistakenly inputted an old address for an order, and it wasn't until my package was returned to sender that I realized my error. Kayn was responsive and very helpful tracking down my order and making sure that is got sent to the correct address. All star customer service!

Unlike a lot of these reviews, I had a great experience! I ordered a jacket at a great price and received it 3 days later. No issues at all and, overall, it was an easy, hassle-free experience.

I recently purchased a pair of Skora Joggers on Geartrade.com and I couldn't be happier with my purchase. I’ve read some pretty bad reviews, but my experience as a buyer was EXCELLENT! The joggers arrived quickly and in excellent NEW condition, just as described by the seller. The Skora Joggers are incredibly comfortable and are excellent for running or walking. The minimalist design is stylish and versatile, making them perfect for both athletic activities and everyday wear. I am extremely satisfied with my purchase and would highly recommend Geartrade.com to anyone looking for quality outdoor gear at a great price. Thank you for a wonderful shopping experience!

I've placed 4 orders with GearTrade over past few months. Ordering was easy and affordable way to gear up as I get back into hiking, backpacking and camping My orders arrived quickly and everything was as described. Plus I like lowering my carbon footprint by being part of the circular economy.

I had a great experience with them, Quick shipping great customer service. I had a issue that was resold reasonably and quick.