Gate 1 TravelReviews of gate1travel.com

I have traveled with Gate 1 Travel to the Italy, Spain, Germany, Hungary, Portugal, and Most recently, Greece. Every single trip was a five star experience! The tour managers and local guides were excellent! They have earned my trust and respect.

Gate 1 and Shanon D turned A very difficult situation into a more positive one. Shanon spent numerous hours rebooking our flight and trip to Nepal & India. Her compassion was matched with her determination and joy to help me, & work with me. We laughed. Shared our love of travel and it is by no accident she is a Manager who knows what a “can do”attitude looks like. We look forward to our trip and have you to thank for making a horrible situation into one we can’t wait for! Thank you! Thank You! Thank You!

My wife and I have traveled on several Gate1 tours throughout the years. Gate1 has provided accurate descriptions of each tour. Their guides have been extremely knowledgeable and helpful at all times. We just returned from Moracco and had the best time. Are flights always on time? Do tours sometimes have minor deviations? Does stuff happen? Of course. But the experiences and memories have been incredible and we are looking forward to our trip to Italy in a few weeks.

My parents have been on previous Gate 1 trips and really enjoyed their experience — so, for their Christmas present this year, my husband and I will be taking them on a Christmas markets tour of Budapest, Ljubljana, and Vienna. I was going to book it online as the online process looks pretty straightforward, but my father INSISTED that I call and book with Javier because he was so impressed with him. And he was right: Javier definitely is an expert! He made the booking process exceptionally easy and clear and answered our dozen+ questions with confidence. Excited about our trip!!

I had a great experience with customer service. Initially booked escorted trip to Ireland. Two other family members wanted to go on trip as well on different dates. So I would have to rebook my tickets to coordinate with other family’s dates. The wait times for customer service can be long, but they always call back. At first I had trouble getting the answers I needed. I didn’t want to cancel trip which involved steep fees. My brother-in-law called, got us on a 3 way call to Ivanna. Ivanna was very thorough and carefully researched the matter. She double-checked everything and made sure everything was changed properly and in order. Plus, it was very late in the day, and she worked until it was complete. She wouldn’t end the call until she was sure of everything. I am most appreciative to her and she was so respectful. Thank you. I only hope the actual trip goes as well.

We were on a Gate 1 tour from June 26 thru July 3.. It was the Classic Tour of Ireland…Our tour director was Cristianne. Our driver was John….Unfortunately I did not get her last name… Please make sure this review goes to her management team and to her…. Our holiday would have been half as fun and interesting if we did not have Cristianne…she is absolutely indispensable because of her knowledge of Ireland..her presence made the already beautiful places many more times interesting..we have never come across such a beautiful, pleasant, and friendly guide in our entire life. She explained everything beautifully and we came to know about various interesting things as guest in beautiful Ireland…even after returning home we are still Talking about Cristianne’s wonderful story telling which made our bus trip so fun and festive…she made us feel Like we were one of the Irish..we have never experienced such love and affection in a different country…she was so much more than a tour director it was like we were all,a big family…Cristianne gave us delicious treats….many surprises….that were not included…she is one beautiful young lady inside and outside..I fell in love with Ireland…and I could listen to Cristianne talk forever,,she is an absolutely romantic soul.. John our driver…made us feel safe while driving….made sure we got our luggage…very personable, kind and a wonderful personality… This is was our first Gate 1 tour…but definitely not our last. What a fantastic 1st experience we had with Gate 1 With much love, Barbara & Michael Bartlett Oviedo, Florida Please make sure Cristianne and John know how happy And fun they made our holiday..

Hi travelers. We did a nice Peruvian 12 days kaleidoscope trip. So happened that at Orlando airport in USA our baggage was delayed and two days were without our comfortable belongings. Our tour manager Mauricio Gomez coped perfectly with the problem and our baggage caught up with us in Cusco after 50 hours delay. Dear Mauricio, will you take our deep gratitude and respect for your care of tourist needs and problem. Mauricio treat tourists as a family, we used to hear from him Coca-Cola and answer Inca-Cola. Gate 1 performed all points of the trip. Definitely we will do other trip with Gate 1. Yuri and Luda, Russian Canadience may 2022

I recently completed my 4th trip with Gate 1 - this time to Guatemala/Tikal. It was an amazing trip as were all my others with Gate 1. Wonderful hotels, top notch tour guide and bus driver and another great group of travelers. I have my 5th trip booked to Thailand in March 2023 and cannot wait!