Gardener's Supply Company Reviews | Read Customer Reviews of gardeners.com

Gardener's Supply CompanyReviews of gardeners.com

Garden & Pond

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3.6

Average

821 reviews

Gardener's Supply Company3.6Average

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Gardener's Supply Company

Both the increase in demand and the precautions we are taking to keep everyone safe during the pandemic have created some delays in shipping and service. Learn more. Shop NowGifts for Gardeners Gardener's Supply Co. Gardener's Supply Company offers a selection of innovative gardening tools, supplies & gardening advice from compost to harvest. Shop quality composters, self watering planters, vegetable supports and rain barrels – perfect for the home gardener. Gardener's Supply Co. is 100% Employee Owned Mission Statement est. 1990 “Gardener’s Supply is in business to spread the joys and rewards of gardening, because gardening nourishes the body, elevates the spirit, builds community, and makes the world a better place.” Our Guarantee Every purchase you make is 100% guaranteed. We will exchange or refund your purchase price—excluding shipping costs—for any product that is not what you expected or does not work as described during its lifetime. Customer Service A Force for Good We believe that healthy, productive gardens have the power to change the world. Learn More Advice In the Advice section, you'll find dozens of how-to articles and DIY gardening projects. Whether you're just getting into gardening or you've been doing it for years, we're here to help. Learn More Contact Information Gardener's Supply Company1-800-876-5520128 Intervale RdBurlington, VT 05401

Gardener's Supply Company (gardeners.com) has 821 customer reviews on Rated Honest, with an average rating of 3.6 out of 5.

Also known as: gardeners.com
Website: gardeners.com
Category: Garden & Pond
Listed on Rated Honest: 2026

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Gardener's Supply Company reviews

Showing 205 reviews with 1 star · Clear filters

LC
Posted Oct 27, 2020
Shipping time is abysmal
Shipping time is abysmal. I am unlikely to order again when it takes 2+ weeks just to leave the warehouse.
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Vanessa
Posted Oct 26, 2020
I didn't receive my complete order that…
I didn't receive my complete order that I paid for.
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Former C.
Posted Oct 26, 2020
Two weeks after ordering
Two weeks after ordering, my order had still not shipped. Customer service was useless. A nice enough person, but unable to supply any information, told me that a supervisor would call me. The supervisor never called. I cancelled the order. A while later, you sent me an email offering a 15% discount that did not work. Gardener's Supply can't get anything right.
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Claire
Posted Oct 26, 2020
I ordered a planter back in September…
I ordered a planter back in September and it still hasn't arrived. I called and was told it was backordered until early October and still not here!
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Robert
Posted Oct 26, 2020
Not sure because I haven't looked into…
Not sure because I haven't looked into it, but, I recieved (two) of the items I wanted. I only wanted one, but, two arrived. (If) I paid for two, it is my fault I did something wrong. If the company shipped two by accident, it's also a bad thing, cause I don't like profit at others expense.
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James
Posted Oct 25, 2020
Ordered burlap to wrap winter…
Ordered burlap to wrap winter plants.....it was back ordered til Oct 17....still don't have it....plus gardeners has no way to track shipments or even know how it's being delivered and by whom. Needs improvement. I went out and bought burlap from home depot.
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Susan
Posted Oct 25, 2020
Bought raspberry bed in May Still dont…
Bought raspberry bed in May Still dont have it but you have my money Very poor
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Lauryl
Posted Oct 25, 2020
I never received this order
I never received this order! What happened?
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