Gadget CircuitReviews of gadgetcircuit.com

I ordered an expensive camera. They took over a week to ship out. Everytime I call to get a tracking number they can't produce it. It's been 3 weeks and still don't have a tracking number! There prices may be good but business is not! I WILL NEVER BUY FROM THEM AGAIN AND HOPE TO STEER YOU CLEAR OF THE HEADACHE FROM SHOPPING WITH THEM! Spend more money and buy from a better business, I wish I did!

I ordered for my son's birthday - 4 days out - paid for overnight shipping. Two weeks later and three emails to the company the headphones finally showed up. Awful responses from the customer service people - blaming me for the issue! It was really straight forward, I ordered with enough time for the "processing time" of 1-2 days and then a day for the overnight shipping I paid for. In the end they credited me the shipping (duh!) and gave me a $5 off for next time. Really - next time - will never happen. The right thing would have been a discount off my order and a sincere apology!

I bought a Nikon lens from them. Their ad said nothing about it being grey market. Silly me for not checking; it was from India. I contacted them and told them I wanted to return it. Fine, they said, but we don't get mail; you'll have to send it via Fedex or UPS. OK, so I got the lens off to them and asked how soon I'd be refunded. 2-5 days they said. They have now had the lens in their possession for almost 10 days with no refund in sight. Email support from Todd was grudging and slow, with one question answered per day, and not every question I asked in an email being answered; I had to ask multiple times. Definitely steer well clear of this company, there so many better merchants out there! Update to this review: almost immediately after posting, I was contacted by Mike, who apologized for the poor service I'd had and offered to send me a 32 GB memory card to try to make things right. In addition, he personally contacted the billing dept to check into the status of the refund for me. It didn't seem like they listened to him particularly, because it still took 12 days to process the refund. However, there is at least one person in this establishment who's not asleep at the wheel and will reach out to help you if you aren't satisfied with your buying experience. I asked Mike to push to get grey market products labeled as such so the customer could make an informed buying decision before the sale, but it seems that's not his dept. Anyway, make of this what you will and consider your purchasing options carefully....

I ordered a camera and sent it to a po box address. When I called several days later it had not been delivered. I was told to order it again and ship to a street address and you would credit the earlier order. I have not received the credit.

I purchased a Nikon d7100 as a Christmas present for my nephew. I later found out I over paid. They sent me a imported model from Thai land which is sold 300 dollars cheaper then what I paid do your self a favor do not buy from this company

Customer service lied to me on the phone about when and how they canceled an order and then the company sent me a fake or grey area Nikon. I have a camera that is the same thing as what I ordered but I have no warranty. If something happens I have to contact them. No good disclosure about Nikon not recognizing or registering my camera.

Bought a Tamron 16-300 mm Canon Camera Lens. This Internet Retailer does not disclose that they are selling Grey Market goods. When I went to register the lens with Tamron I was told that the lens has no warranty. I called to inquire and was told Gadget Circuit would provide their own one year warranty, not the manufacturer. The gal I spoke with on the phone offered to send me information about an 5 year extended warranty they would provide at no cost to me. I have yet to see this.

I was very disappointed to the customer service.