Fabien D.
Posted
Great customer service
Great customer service

Excellent
10,689 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop Eyeglasses Shop Sunglasses FYTOO boasts a powerful supply chain system, continuously investing heavily in building an intelligent system, constantly optimizing user experience, and providing personalized customized services and a comprehensive after-sales service system. We have gained the love and trust of users in more than 200 countries. FYTOO is always committed to providing more users with clear vision and a wonderful shopping experience. We believe that prescription glasses should be high-quality, affordable, and fashionable. Find Your Perfect Fit at FYTOO Our frames are inspired by talented eyewear designers. Whether you prefer a classic, sophisticated look or a bold, trendy statement, we've got you covered. Plus, we offer a range of lens types to enhance your vision and comfort. Choose from Progressive lenses, Blue Light Blocking lenses, Photochromic lenses, and more. You can add lenses to any frames you like, creating a personalized pair that's all yours. Your Satisfaction, Our Mission At FYTOO, we're committed to providing a worry-free shopping experience. Whether you have questions about frame styles, lens selection, or need help with your order, please don't hesitate to contact us - our passionate and friendly experts will be happy to help, ensuring that you receive your perfect pair of glasses quickly, efficiently, and with a smile. Trust us to take care of your eyes.
FYTOO (fytoo.com) has 10,689 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 8,649 reviews with 5 stars · Clear filters
Fabien D.
Posted
Great customer service
Isabelle D.
Posted
Les lunettes sont d'excellentes qualité et très agréable a porter
Ifeanyi N.
Posted
FYTOO is a reliable company, with good customer relationship. I love the quality of the glasses i got from Fytoo and their customer service is top notch. I am happy to do this again with Fytoo.
Cheana I.
Posted
I ordered glasses for my grandchildren and the proce was amazing, I found great glasses very quickly. Customer service reached out to me after I ordered because I needed to customize my ordered and the rep (Summer) and others worked with me throughout the entire process. I will always order glasses for the grands through this company. Thanks so much
LP
Posted
I got a few pairs of glasses and they are some of my favorite pairs i’ve ever owned. i get compliments almost every day. they got here super quick and the prescription are great
CT Y.
Posted
Be aware these are shipped from China and if you're in the UK, it can take weeks to get them and, as in my case, they use Evri and those idiots lost my order. Fytoo has then ignored my messages requesting an express replacement so I have had to open a Paypal dispute. Update: Fytoo have got in touch and have agreed to remake my order and ship it express. Changing my review from 1 star to 5 star.
Response from FYTOO· Aug 15, 2026
We apologize for any inconvenience caused. We have replied to your email to verify your address so we can identify the issue, after which we will provide you with an appropriate solution. Please reply to the email as soon as possible.
Jessica D.
Posted
Customer service is very responsive. Great selection. Looking forward to receiving my glasses.
Isaac .
Posted
I reached out to Fytoo customer service regarding an order update and the experience was prompt and professional. Thanks again, Aya!