FUNNYFUZZYReviews of funnyfuzzy.com

Took 5 weeks to send me a large dog bed when I ordered an extra large. They said I could return it at my expense but if it wasn't packaged as delivered they would not issue a credit. The product is sealed in a vacuum package. They lied to my credit card company regarding the return so don't expect any support.

FunnyFuzzy is SCAM. DO NOT BUY from this company. I ordered from them in November 2024. I reached out to them several times because I never received my shipment. I finally get an email telling me my shipment was lost and asked if I wanted a REFUND or another shipment. I asked for a REFUND. They never responded for my refund. A automated message kept saying someone would get back to me. Then I check my emails and see they are sending me another package that I did not ask for. DO NOT ORDER for this company. They are liars and thieves.

My partner ordered a bed from this company for our 50lb dog. When it finally arrived I almost died laughing. We ordered the XL bed. Maybe it just translates to extra long? The width is suitable for my chihuahua to stretch out not my pointer . I don’t know what kind of dog this is meant for but none that I’ve encountered. Customer service is an absolute JOKE 40% refund but only if it’s shipped back in the original packaging.. it was shipped in a plastic wrapped tube shape and wrapped in tape. I should’ve researched before he ordered as i usually do but it was a busy Xmas. this is actually a piece of garbage. I swear this company must make its money on returns given all these horrible reviews. Do not waste your time- if you’re looking for a quality bed carhart has amazingly durable beds I’ve had mine for 6 years and it’s in almost perfect condition other than the filling needing to be replaced. Our dog is getting old and we wanted an orthopaedic bed that’s why we ordered from this company. Waste of $170+ dollars. This company should be ashamed absolute thieves!

The sizes are way, way off. A small size does not fit a skinny tiny dog. He did fit in a large. 😳. Needless to say, out of the 8 I ordered I can only use 1. And the shipping was very slow. Disappointing and I would never order anything from them again.

Ho effettuato un ordine sul loro sito il 5 dicembre per, e cito dalla mail di conferma, "Copridivano completamente avvolgente, coperta scozzese in stile natalizio vintage×2 Rosso / Pillow(1 Pc)" E i "signori" di Funnyfuzzy mi mandano un cuscino (per la verità sono tre, perché avevo ordinato tre COPRIDIVANO) invece, per l'appunto, del copridivano "avvolgente". Alla mia contestazione mi rispondono che sotto alla descrizione, piccolo piccolo, c'era scritto che stavo ordinando un cuscino, peraltro un prodotto scadentissimo pagato più di 20€ al pezzo. IMPARATE A TRADURRE ADEGUATAMENTE, sennò siete solo dei truffatori! E se si tenta di fare un reso scrivendo all'indirizzo email che citano LORO STESSI sul LORO sito, non rispondono mai! Evitateli accuratamente. Io ho perso 60€, ma loro spero perdano molti clienti!

I was sent a pathetic limp and lumpy ring of fabric rather than the sturdy and cosy bed I was expecting. None of their website reviews can be genuine. Been offered a 10% and 40% refund but I want all of it.

They do not honor their refund policy. They will continue offering random discounts for you to keep the product and then stop replying.

I had one of the most frustrating and unprofessional experiences with this company. I followed their return policy to the letter, submitting my return request within the 7-day window and even going above and beyond by clearly labeling the return boxes with my name and order number. Despite this, the return process turned into a nightmare. Over the course of a month and a half, I exchanged countless emails with their customer service team, who repeatedly claimed they couldn’t find my tracking information—information I had already provided multiple times! Their responses were slow, contradictory, and dismissive. Even after they assured me that they would process my refund, I saw no progress. In the end, I had to dispute the charge with my credit card company to finally get my money back. This level of incompetence and lack of accountability is unacceptable. On top of that, I was forced to pay $237.80 in shipping fees to return their product, which I was never compensated for. For a company with such a strict return policy, they make the process incredibly difficult and unreasonably expensive for the customer. The product itself was disappointing, but the return process and customer service experience were so terrible that I feel compelled to warn others. Save yourself the headache and avoid this company at all costs. There are far better alternatives out there with more reliable customer service and fair policies.