FunimationReviews of funimation.com

Service seems to work fine during the day and then has a multitude of various issues in the evening. Then when people complain on Twitter you just have @Nicholas_zipp telling people to use the mobile service. Sort it out Funimation this has been going on too long without a corporate response!

Streaming worked for two days on PS4, it has now stopped working for over a month. It doesn't work on the laptop either. The customer service is non-existent. Stay away.

Update: They did refund me 5 months of subscriptions. But still they say they I never unsubbed even though my account said I was a free member. If their system is that broken I wouldn't trust them. I know I never will again. I canceled my Subscription around January this year (2019) I just found out they have been charging my paypal for months. Now I'm probably out $36. Which is a lot when you're unemployed. Obviously I canceled my subscription to save money but, f*** me I guess.

What is the freaking deal! Fix this stupid app already it's so annoying i just wanna watch shows without buffering.

Their customer service is horrible and their streaming also sucks. Sometimes episodes, wont play until 30 minutes to 2 hours later! This is a complete load of crap!

I placed an order with Funimation in March. The order shows up on my account. A few weeks ago, I received two charges for the same amount. I asked them what it was about, they said they only charged me once, and for the order I previously mentioned. When I mentioned the order number I didn't recognize, they said I placed that order in January. However, that order doesn't appear anywhere under my account history, and I never received an e-mail confirming it. Every single e-mail I sent them was answered with a canned response stating I placed the order in January. But, they refuse to provide me with proof, and my account still doesn't show the first order. I told them that if I ordered the same item twice, it's because of their system not reflecting my purchases, but they completely ignore that. Funimation's refund policy is no returns or refunds if YOU are at fault, but this is clearly a case where they are at fault due to theri faulty system. They refuse to honor their word. Do not buy from this company. If you want Funimation products, better to buy them from Amazon. You might pay a slight markup, but Amazon's customer service is amazing, and want to set you right, not blow you off like Funimation's. I will be cancelling my subscription and blocking my credit card from any further charges from Funimation.

Funimation has the single worst customer service I have ever experienced. Almost a year ago I first contacted them about an iOS subscription issue for their FunimationNow service. It took them months to respond to every email, each with a completely irrelevant cut and paste reply. The way to resolve it was deleting my duplicate accounts - it wasn’t hard. Today (March) I received another reply, three months after my last email to them (December). They deleted the wrong account. I give up - I will never use Funimation again. I strongly recommend you go elsewhere.

I signed up for funimation because I thought it was safe. Wrong. A few days after wards I was notified that my card was being used from different parts of the globe. I ended up having to cut it. I also payed for that month but they Emailed me that they were going to cancel the premium before the month ended.