Front SignsReviews of frontsigns.com

Did not receive what I requested and was denied a replacement.

Front Signs failed to deliver what was promised by them. I provided all the necessary information, drawings etc to ensure what I needed was being duplicated and the sales person failed to relay critical information to their design team which resulted in a failed product I paid a lot of money for. I gave the sales person a chance to take responsibility for their mistake but they chose not to and instead wanted me to pay for their mistake. I will never work with this company again. The production team did however get part of my order correct. My recommendation is to employ sales people who actually care for their customers and have some integrity.

Worst experience ever. Nothing matches to design, not color nor size… personal is subjective and unable to perceive clients needs…. Never will recommend this company, did once, but regretted!!!!

We ordered classroom signs for our school and what we received was drastically different than what we needed. Photos were provided of exactly the type of signage needed and what we received was very obviously not what the photos we sent looked like. Front Signs was unwilling to offer any sort of exchange or refund for our order or work with us in any way. As we are a nonprofit, early childhood education establishment, funds for projects like this do not come easily to us, so it was unfortunate that representative Jonathan could not provide us with any sort of reconciliation. Highly disappointed in this company and their willingness to rectify their mistakes.

Did not deliver what we ordered in the time that it was promised. All they did was blame it on the shipping company.

John did a bait and switch. John completely changed the deliverable sign style from foam core that was requested in writing with photos for reference and then printed onto die bond which is a completely different product! He then admitted over the phone that although he changed the sign style in writing on the Proof, HE DID NOT TELL US!!! After confronting him about this dishonest bait and switch, John admitted that he changed the proof but in all of our phone calls John admitted he didn't tell us he was making this substantial change. John then tried to tell me he explained it to my assistant. So i got my assistant on the phone and it turns out he told no one. He simply changed the type of sign on the proof. It was hard to see the material details on the sign and I never would have dreamed they would make such a substantial change when i sent them images of 3d foam core from their website when i first reached out as reference. After admitting to this change without telling us and wasting weeks of our time, John held the contract over our heads NO integrity at this compny and the attitude John had was very dismissive about the time and money he wasted. Changing the sign material from 3d foam core to printing onto a 2d piece of die bond is substantial and John should have told us he was making that change despite our specific request and reference photos. The way he handled his mistake was even worse. Our experience with front signs was dishonest, frustrating and wasteful.

Too many grievances to list here.

Very bad experience with the exception of the actual finished product. Scheduling was a mess, they cancelled on the site survey and the installation last minute. Was bounced around on the phone getting no real answers. Almost completely ruined our opening because they “double booked” our installation. Actual installation was 1.5 hours late than scheduled. Would not recommend.