Georgia
Posted
Front is a great tool to communicate…
Front is a great tool to communicate with my team. I look forward to future developments around the calendar links. It would great to share calendars for quick booking.

Great
295 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Front is a customer communication hub that surrounds every high-stakes conversation with team collaboration capabilities and contextual data to ensure responses are always fast, accurate and deeply personalized. Front’s modern interface is inspired by email clients, which team members love because it’s familiar and easy to use. Behind the scenes, powerful automation capabilities eliminate manual workflows across systems, and detailed analytics make it easy to improve team performance and the health of customer relationships. To learn more, visit https://front.com/
Front (front.com) has 295 customer reviews on Rated Honest, with an average rating of 4.2 out of 5.
Showing 57 reviews with 4 stars · Clear filters
Georgia
Posted
Front is a great tool to communicate with my team. I look forward to future developments around the calendar links. It would great to share calendars for quick booking.
Katherine
Posted
Overall its great. There are some issues when trying to locate archived emails. The keyword search does not always work great in this situation. I also would like it if the all the way left tab was easier to organize and personalize. I need to scroll to see if I have any new emails and then to view my Assigned to me emails. It makes it just a little tricky. But I do think its really good.
Benjamin
Posted
For the most part my experience was very good. But Front has so many capabilities i wish you would simplify thing a little .
Thalia
Posted
An easy-to-use tool with continuous improvements, useful online content and efficient customer support.
Marie
Posted
Great product, really powerful and fairly priced. We don't use the full capabilities as we don't have any customer support need. But merging all inbox and sharing with coworker is great. The scheduling tool alone is amazing. My only issue is that the mobile/tablet version are very limited with no access to the calendar and scheduling features which are for me the most useful ones
Jos�
Posted
Great Work. Need to inform more and better about changes, but good.
Jason
Posted
Very good response from the Front Support team taking into consideration the time zone difference with us being located in Australia. Always helpful and and aims to assist with the issue at hand to full completion. Just need a few updates to Front itself to get the 5 stars. 1. Calendar/Meeting functionality 2. Email body formatting (adding tables, tab button going to pre-defined locations rather than spaces, ect) Outlook does handle this better 3. Front Analytics generate report function. It takes time to take the screen grabs of the different departments/inboxes for management meetings. A generate report button that you can select which items to show would be very beneficial.
Heather
Posted
It is great but I would like it to be a little more simplified with folders