Great
295 reviews
FrontHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Front is a customer communication hub that surrounds every high-stakes conversation with team collaboration capabilities and contextual data to ensure responses are always fast, accurate and deeply personalized. Front’s modern interface is inspired by email clients, which team members love because it’s familiar and easy to use. Behind the scenes, powerful automation capabilities eliminate manual workflows across systems, and detailed analytics make it easy to improve team performance and the health of customer relationships. To learn more, visit https://front.com/
Front (front.com) has 295 customer reviews on Rated Honest, with an average rating of 4.2 out of 5.
Showing 38 reviews with 1 star · Clear filters
Bill S.
Posted
Cannot recommend Front. As with Mailchimp, they have recently started a policy of terminating accounts based on the content of your emails. Unlike Mailchimp, they have done so to several companies with no notice or warning. We cannot put our business at risk this way.
Gene H.
Posted
Canceled email without warning. Be careful when you use this service.
Michael M.
Posted
Front recently cancelled their services with the Babylon Bee satire website because it’s not aligned with their employees political views. No warning whatsoever and it’s another example of cancel culture. Was unable to send or receive emails from the Babylon Bee. I’d never recommend a company that does business that way.
Jean-Paul
Posted
I get a "quick reminder" from Front... "Thanks again for choosing Front" please rate us... I was a happy front user when they started. Then after a few years they got greedy and started overcharging and underdelivering. Switched to Missive App a few years ago. Never looked back! Sadly front thinks I'm still a customer -- hence the review request.. Stupid.
RA
Posted
Previously unsubscribed from all emails from front.com but yet they sent through this satisfaction survey so one star you get.
Michael B.
Posted
We find the software to be very useful, but they pull you in with discounted extra features that you need at the start and then hit you with BIG increases upon renewal and no interest in negotiation knowing that you're already committed to using the software.
